Adriana Dias, MBA

About

With a Master of Business Administration (MBA) and a Bachelor of Science (BS) in Business Administration with a concentration in Marketing from Montclair State University, I bring a diverse skill set to the table. Currently, I am a Freelance Writer & Virtual Assistant at AMDwrites, where I craft high-quality content for various clients and manage administrative tasks to enhance productivity. As a Senior Cash Operations Manager at Homestead Management Services, I developed and implemented processes to streamline accounts receivables and created a comprehensive cash management training manual. My tenure at Enterprise Rent-A-Car as a Management Assistant saw me achieve Top Performer in Sales status and provide training to new employees. Additionally, I managed social media marketing and daily operations at Bader Farms, significantly increasing engagement and sales. My experience spans content creation, cash management, sales, and social media marketing, showcasing strong organizational and time management abilities.

Experience

• Freelance Writer & Virtual Assistant · AMDwrites01-01-2023

  Craft high-quality content for multiple clients across diverse industries, delivering engaging articles, blog posts, and website copy. Demonstrate excellent research skills to ensure the accuracy and credibility of written materials. Meet strict deadlines and manage multiple projects simultaneously, showcasing strong organizational and time management abilities. Utilize SEO techniques to optimize content for improved online visibility and audience reach. Provide virtual assistance services, managing administrative tasks and communications to enhance client productivity.

• Senior Cash Operations Manager · Homestead Management Services09-01-2021

  Developed and implemented a new infrastructure and process to streamline the accounts receivables process, resulting in increased efficiencies. Created a comprehensive cash management training manual to aid in onboarding and training new employees. Oversaw customer accounts and effectively investigated and resolved disputes and discrepancies. Collaborated with the accounting and management departments to design and execute effective processes for managing cash assets.

• Management Assistant · Enterprise Rent-A-Car05-01-2019 – 09-01-2021

  Achieved Top Performer in Sales status by increasing sales penetration rate by 150%. Provided training and support to new employees, worked cross-functionally with teams to increase sales, set sales goals, and actively pursued marketing leads.

• Retail & Social Media Marketing Assistant · Bader Farms05-01-2015 – 05-01-2019

  Managed and created daily content for the company's Instagram and Facebook accounts, resulting in increased reach, engagement, and follower count. Improved customer retention, boosted sales through product education and recommendations, and optimized customer shopping experience through effective product displays. Directed daily store operations, including managing the cash register, opening and closing procedures, vendor relationships, product restocking, and customer inquiries.

Education

• Montclair State UniversityMaster of Business Administration - MBA
• Montclair State UniversityBachelor of Science - BS, Business Administration - Concentration in Marketing

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