Hinara Afreen
PMP Certified Senior Program Manager specializing in ERP Software Implementations
12 yrs experience · Toronto, ON · <10 hrs/week
About
PMP Certified Senior Program Manager with over 10 years of experience in ERP software implementations. Holds a double Master's degree (MBA & Master of IT Security) from UOIT with a focus on IoT using AI and ML. Completed AI and ML certification at MIT. Passionate about empowering people through technology, ethical business practices, and social justice. Experienced in various industries including IT, finance, and healthcare.
Skills
Experience
- Implementation Manager · Consero Global2022-09-01 –
● Develop and execute project plans, including scope, budget, timelines, and resource allocation ● Manage project team members and ensure that project milestones are met ● Communicate project status to stakeholders and executive management ● Provide guidance and support to team members as needed ● Collaborate with cross-functional teams, including IT, finance, and accounting to ensure alignment and successful implementation of the software platforms ● Identify and mitigate project risks and issues ● Lead discussions on solution support options with customer and gather process requirements ● Coordinate with international team to ensure on time delivery of all required solutions ● Act as solution architect for NetSuite and Sage Intacct best practices for system implementations
- Principal Project Manager · Axsium Group2020-02-01 – 2022-06-01
● Manage multiple clients simultaneously to successfully implement based on various timelines and modules, including Leave of Absence, Accruals and Attendance Management in Kronos Workforce Dimensions ● Facilitate weekly working sessions, status meetings, requirements gathering, and testing status calls ● Suggest industry best practices based on state and federal requirements for different verticals (healthcare, retail, manufacturing) for Enterprise level clients ● Provide peer to peer assistance on various new modules and functionalities released in Kronos' Workforce Dimensions
- Project Manager · CMiC2017-01-01 – 2020-02-01
● Answer feasibility related inquiries as a Subject Matter Expert to potential business partners ● Define project scope; develop and oversee corresponding project plan and key milestones ● Allocate and coordinate people and technical resources in a timely fashion ● Drive effective change and communication management strategies ● Lead internal and external meetings to drive results, updates and key deliverables ● Develop internal and external documentation regarding status, schedule and milestones ● Identify deliverables in and out of scope as additional service requests ● Support customers through implementation to ensure project success
- Implementaton Consultant · CMiC2016-05-01 – 2016-12-01
- Technical Enablement Consultant · IBM2012-05-01 – 2013-08-01
● Showcase IBM Infosphere capabilities through product demonstrations ● Automate the deployment of hardware and software demonstration kits ● Develop technical training material such as best practices, course material and hands on labs ● Design and virtualize hands on software labs for associated courses ● Review teaching material to be used in delivering IBM Big Data courses to clients ● Modify content based on user engagement and feedback received
Education
- Ontario Tech UniversityMaster’s Degree, Master of IT Security
- Ontario Tech UniversityMaster of Business Administration (M.B.A.), Operations Management, Smart Supply Chains
- Ryerson UniversityBachelor’s Degree, Information Technology
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