Bethlehem Simpkins

About

As an experienced IT Project Manager with a strong background in the financial industry, I have a track record of delivering high-grade project deliverables that meet or exceed timeline and budget expectations. My skills and abilities include being a Certified Salesforce Administrator, having expertise in Agile Project Management Methodologies, and having strong business analysis skills. I have managed large-scale CRM projects, earned several promotions due to excellent work performance, and have a bachelor's degree in Business Administration with a concentration in IT Management. I am a Project Management Professional (PMP) and hold a Property and Casualty insurance license.

Experience

• Head of PMO, Sr. Project Manager · Platinum Cubed LLC02-01-2023

  As Head of PMO, responsible for overseeing the project management office, ensuring alignment with strategic goals, and optimizing project delivery. As Sr. Project Manager, led project teams to deliver complex projects on time and within budget.

• Sr. Implementation Project Manager · Novidea01-01-2022 – 01-01-2023

  Led product strategies, boosting market share by 14.7% through innovative approaches. Managed multi-million dollar budgets with 98% accuracy, ensuring fiscal responsibility. Engaged executives for strategic alignment, facilitating informed decision-making. Maintained 100% adherence to quality standards, enhancing brand reputation.

• Project Manager | Business System Analyst · Hallmark Financial Services Inc.01-01-2017 – 03-01-2022

  Managed diverse project portfolio with 98% on-time completion, advancing technology initiatives. Led planning, design, and execution phases, ensuring alignment with strategic goals. Analyzed client needs, translating into actionable business solutions. Developed business cases, facilitated stakeholder consensus, and secured approvals. Supported projects from inception to completion, validating requirements during testing.

• Product Manager · Baldwin-Cox Agency01-01-2014 – 01-01-2017

  Spearheaded the development of a new client-centric insurance platform, streamlining the underwriting process and improving customer satisfaction. Managed insurance client portfolio, enhancing client satisfaction and retention. Facilitated claims process communication, improving client experience and resolution times. Addressed customer inquiries and performed market analysis, driving competitive positioning. Oversaw back-office operations, ensuring efficient administrative processes.

Education

• Western Governors UniversityMaster's degree, IT Management
• Western Governors UniversityBachelor of Business Administration - BBA, Information Technology Management

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