Alyssa Llaguno

About

With a strong foundation in advertising and communications from San Jose State University and Ateneo de Manila University, I have developed a diverse skill set in marketing and customer engagement. My experience as a Senior Barista at Sue's Gallery Cafe honed my communication skills and ability to work efficiently in a fast-paced environment, while my role as a Marketing Intern at Barbara Goldstein & Associates allowed me to create and manage marketing content and strategies. Additionally, my time as a Partner at Starbucks emphasized exceptional customer service and teamwork, earning me the Partner of the Quarter award. Currently, I am expanding my expertise in UX/UI design through coursework at Designlab, focusing on user research and visual design. My varied experiences have equipped me with the ability to adapt and excel in dynamic settings, making me a versatile professional in the fields of marketing and design.

Experience

• Senior Barista · Sue's Gallery Cafe10-01-2022

  Developed communication skills by engaging with diverse customers, efficiently resolving issues and providing clear, concise information in a fast-paced environment. Collaborated effectively with other staff members to ensure a smooth and efficient operation. Experienced in using high-end coffee equipment, including espresso machines and grinders. Skilled in latte art, able to create intricate designs to enhance customer experience.

• UX/UI Student · Designlab08-01-2022

  Engaged in comprehensive UX/UI design coursework, developing skills in user research, wireframing, prototyping, and visual design.

• Marketing Intern · Barbara Goldstein & Associates10-01-2020 – 03-01-2021

  Created and managed organized editorial & social media calendar internally and through social analytic programs for the company and its projects. Helped create marketing content: short copy, press releases, blog writing, newsletter, interviews, digital stories, media, podcasts, etc. Involved in project research by assisting in marketing. Collaborated with key teammates in content marketing to ensure brand consistency across creative content, copy, online social opportunities, strategy etc.

• Partner · Starbucks09-01-2018 – 12-01-2019

  Delivered exceptional customer service and contributed to a positive team environment through effective communication with fellow partners and the store manager. Awarded Partner of the Quarter in Q4 of 2019.

Education

• San Jose State UniversityBachelor of Science - BS, Advertising, Specializing in Marketing & Communications
• Ateneo de Manila UniversityPublic Relations, Advertising, and Applied Communication

Similar talent on Pangea

Tara H.UX DesignerDallas, TXErika M.Experienced UX/UI Designer | Communication GraduateSan Diego, CAChloe Jacqueline S.UX/UI Designer | Digital Marketing SpecialistShreya H.User-Centered Web and UX Designer