Amanda Primm

About

An aspiring UX & Graphic Designer with a diverse background in project management, customer service, and caregiving. Passionate about crafting engaging user experiences and visual solutions. Experienced in construction management, retail leadership, and hospitality, bringing a unique perspective to design challenges. Holds a certificate in UX Design from Coursera, enhancing skills in user-centered digital experiences.

Experience

• Private in home Caregiver · Private family2024-05-01 –

  Efficiently balance multiple responsibilities, such as personal care, housekeeping, meal preparation, and medication management, while maintaining a high level of attention to detail. Developed and implemented personalized care plans to meet the individual needs of the client while also acting as the main point of contact for the family, providing regular updates on the clients' progress and concerns, ensuring open communication and strong family relationships.

• Moderator & Content Designer · Twitch2020-10-01 –

  Moderate live chat interactions for a Twitch streamer, maintaining a safe and engaging community environment. Created the streamer’s custom logo, menu layouts, and link designs to match their brand identity. Produce and edit stream highlight clips for TikTok, tailoring content to boost reach and viewer engagement.

• Project Manager · PRO CUSTOM CONSTRUCTION LLC2016-11-01 – 2024-05-01

  Successfully led a wide range of construction projects from initiation to completion, ensuring timely delivery, quality standards, and budget adherence. Skilled in coordinating all phases of the construction process, from planning and budgeting to final inspection and project handover.

• Host/Server/Bartender · R. Landrys New Orleans Cafe2009-05-01 – 2016-11-01

  Gained hands-on experience in a high-paced, customer-focused environment, working in various roles as a host, bartender, and server. Thrived in multitasking, providing excellent customer service, and adapting quickly to the needs of guests while ensuring smooth restaurant operations.

• Assistant Store Manager · Goodys2011-12-01 – 2013-11-01

  Led a dynamic retail environment, overseeing daily store operations, driving sales performance, and ensuring exceptional customer service. Managed a team of associates, optimized inventory levels, and maintained a high standard of store presentation.

• Store Manager · Eddie Bauer2006-10-01 – 2009-03-01

  Responsible for leading a team in delivering exceptional customer service, driving sales, and maintaining store operations. Balanced leadership, customer relationship management, and business insight to ensure the store consistently met its sales and operational goals.

• Head Lifeguard & Swim Instructor · Hoffman Estates Park District2003-05-01 – 2006-08-01

  Oversaw the safety and well-being of all patrons, managed a team of lifeguards, and ensured that all safety protocols were followed. Taught swimming techniques and water safety to individuals of all ages and skill levels.

Education

• Hoffman Estates High SchoolHigh School, General Studies
• College For Kids Program for the GiftedChemistry, Robotics
• CourseraCertificate, UX Design

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