Amy Busch

About

With a diverse career spanning over three decades, this professional has honed expertise in sales, marketing, and operations across various industries. Currently leading franchise sales and marketing at Southern Steer Butcher Franchising International, they have been instrumental in expanding the franchise network since 2021. Previously, they coordinated marketing initiatives at the same company, enhancing brand visibility. Their extensive tenure at Bloomin' Brands, Inc. included roles as Payroll Coordinator and Human Resource Associate, where they managed payroll processes and provided HR support. Earlier, they contributed to restaurant operations and staff training at Bonefish Grill and Outback Steakhouse. Their career began in finance as an Account Executive and Executive Assistant at Global Capital Securities Corp. With a foundation in office management and insurance billing at Citadel Dental, they bring a wealth of experience in client relations, training, and administrative support.

Experience

• Franchise Sales & Marketing · Southern Steer Butcher Franchising Int'l06-01-2021

  Responsible for sales and marketing strategies to expand the franchise network of Southern Steer Butcher.

• Sales & Marketing Coordinator · Southern Steer Butcher Franchising Int'l03-01-2020 – 10-01-2023

  Coordinated marketing initiatives and supported sales efforts to enhance brand visibility and franchise growth.

• Payroll Coordinator/Project Coordinator · Bloomin' Brands, Inc.08-01-1996 – 08-01-2021

  Managed payroll processes, resolved payment issues, and collaborated on audits. Acted as SME for UKG payroll system and provided training.

• Human Resource Associate · Bloomin' Brands Inc03-01-2012 – 12-01-2014

  Provided HR support in a call center setting, managed cases, and assisted with HRIS system navigation and employee onboarding.

• Administrative Trainer, National Trainer, Head wait, Bartender, Server · Bonefish Grill Clearwater09-01-2003 – 03-01-2012

  Opened new restaurants, managed accounts payable, trained staff, and developed promotional strategies.

• Computer Programmer and Installer · Future POS, Inc.07-01-2005 – 04-01-2006

  Installed and programmed POS systems, trained staff, and set up network infrastructure in restaurants.

• Server, Headwait, Key Employee, Admin, Certified Trainer · Outback Steakhouse07-01-1996 – 09-01-2003

  Provided excellent customer service, trained new employees, and supported restaurant operations.

• Account Executive/ Stockbroker/ Executive Assistant/Personal Assist · Global Capital Securities Corp10-01-1995 – 09-01-2001

  Managed client accounts, executed trades, and provided administrative support to the Executive V.P.

• Executive Assistant · TPM Staffing Services03-01-1991 – 01-01-1999

  Provided executive support and managed staffing for events.

• Office Manager/ Insurance Biller · Citadel Dental10-01-1994 – 04-01-1995

  Managed dental office operations, improved collections, and enhanced patient acquisition through advertising.

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