Ana Capela

About

With a diverse educational background and professional experience, I have cultivated a unique skill set in design, customer service, and aviation. Currently pursuing a degree in Design UX/UI at IEFP, I am expanding my expertise in user experience and interface design. Previously, I completed a course in French language for customer service, call centers, and telemarketing at IEFP, enhancing my communication skills. My foundational training in aviation was completed at OMNI Aviation Group, where I gained essential knowledge as a cabin crew member. Professionally, I served as a Supervisora de Trespasses at El Corte Inglés from November 2020 to July 2023, with a brief hiatus from December 2020 to February 2021. This role honed my leadership and supervisory skills in a dynamic retail environment. My multifaceted experience equips me with a comprehensive understanding of customer-focused industries and design principles.

Experience

• Supervisora de trespasses · El Corte Inglés11-01-2020 – 07-01-2023

  Supervisora de trespasses, com interrupção de 31 de dezembro de 2020 a 15 de fevereiro de 2021.

Education

• IEFPDesign UX/UI
• IEFPLingua Francesa, Atendimento ao Cliente/Call Center/Telemarketing
• OMNI AVIATION GROUPFormação Inicial de Tripulantes de Cabine

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