Annabelle Ekern

About

Business administration student concentrating in marketing management with hands-on customer-facing experience in membership/studio operations, youth sports programming, and fast-paced food & beverage service. Demonstrates strong customer education skills, operational organization (check-ins, equipment setup, POS), and team collaboration supported by Division 1 athletics experience.

Experience

• Front Desk · Real Hot Yoga- Farragut01-01-2025

  • Managed client check-ins and memberships to streamline studio entry and ensure flow for 6+ classes daily, each containing 10-30 clients. • Maintained and sanitized equipment before/after sessions to uphold studio cleanliness standards and enhance client satisfaction. • Consistently contributed to membership conversion rates by educating wilk-in and trial clients on package and studio offerings.

• Juicer · Clean Juice09-01-2022 – 12-31-2023

  • Prepared high-volume orders of juices, smoothies, and bowls with accuracy and speed, consistently meeting quality standards during peak hours. • Delivered knowledgeable customer service by educating guests on menu items and nutritional benefits, resulting in repeat customer business. • Managed POS transactions and orders with accuracy to ensure efficient service and contributing to smoother front-of-house operations.

Education

• The University of Tennessee, Haslam College of BusinessBachelor of Science in Business Administration, Marketing- Sales Professions (Collateral: Supply Chain Management)
• East Tennessee State University, College of Business & TechnologyBachelor of Science in Business Administration, Marketing (Concentration: Marketing Management)

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