About
With extensive experience in sales and customer service, particularly in the jewelry and insurance industries, I have honed my skills in client relations, sales strategy, and custom order management. As an owner of Goodsmith, I continue to leverage my expertise in business operations and customer satisfaction.
Experience
- Owner · Goodsmith2023-07-01 –
- Insurance Sales Agent · Trupanion2021-06-01 – 2023-07-01
- Sales Associate/Diamond Expert · Robbins Brothers Fine Jewelers2018-11-01 – 2021-06-01
Assisted clients in finding their perfect engagement rings. Designed custom and special orders. Oversaw the completion and delivery of finished rings to the client. Provided consultations for proposal planning, helping clients prepare unique presentations for engagement rings. Acted as a liaison between the repair department and clients, ensuring repair tickets were correctly submitted. Engaged in clienteling and follow-ups to drive business.
- Sales Associate · Blue Nile2017-05-01 – 2018-11-01
Guided customers to purchase high-end jewelry and diamonds. Made high-volume sales quarterly. Worked with customers to design special orders or custom designs. Collaborated with merchandising teams to address backorders or pricing concerns.
Education
- Fresno Pacific UniversityEnglish/Language Arts Teacher Education, English/Language Arts Teacher Education
- Fowler HighHigh School
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