Jordan Sanchez

About

With a diverse educational background from institutions like The Adjuster School and Austin Community College, I have built a robust career in digital marketing and client success. Currently serving as an Implementation Manager at Surefire Local, I specialize in integrating GBP, Facebook, and websites with advanced tools to enhance digital marketing ROI. Previously, I excelled as a Manager at Olly Olly, where I significantly increased upsell revenue and production, developed comprehensive SEO and PPC campaigns, and optimized Google Business Profiles. My experience as a Broker Life Insurance Agent at Family First Life honed my client advisory skills, while my role as an Enterprise Success Specialist at Digital Pharmacist Inc. focused on maintaining strong enterprise client relationships. My career is marked by a commitment to client satisfaction, strategic growth, and leveraging data-driven insights to optimize marketing efforts.

Experience

• Implementation Manager · Surefire Local04-01-2024

  Specializing in seamlessly integrating GBP, Facebook, and websites with cutting-edge tools. Excel in guiding clients through the setup process, ensuring optimal performance and maximizing digital marketing ROI.

• Manager, Account Manager · Olly Olly04-01-2021 – 03-01-2024

  As a Manager of Client Success, responsible for creating and maintaining reporting systems to ensure client satisfaction and success. Proven track record of developing employees for promotions and played a key role in increasing upsell revenue by 167% and production by 153%. Acted as a business partner to a portfolio of clients, providing expert guidance in driving their digital marketing success. Developed and implemented comprehensive SEO, PPC, and social media campaigns that drive website traffic, generate leads, and increase conversions for clients. Utilized data analysis through Google analytics and Bright Local reporting and industry insights to continuously optimize campaigns and improve ROI for clients. Managed and optimized Google Business Profiles to improve online visibility and drive phone calls for clients' businesses. Collaborated with the web development team to ensure that client websites are optimized for search engines, user experience, and conversions. Built and maintained strong relationships with clients, ensuring their satisfaction, addressing any concerns, and proactively identifying opportunities for growth and expansion. Identified opportunities for cross-selling and upselling additional services to existing clients, helping them to achieve their business goals. Communicated regularly with clients to provide performance updates, gather feedback, and propose new strategies to achieve their goals.

• Broker Life Insurance Agent · Family First Life12-01-2019 – 04-01-2023

  Worked as a Broker Life Insurance Agent, likely responsible for selling life insurance policies, advising clients on coverage options, and helping them choose the best plans for their needs.

• Enterprise Success Specialist · Digital Pharmacist Inc.06-01-2018 – 08-01-2019

  Worked with Digital Pharmacist's customers to provide outstanding service, handling inbound and outbound phone calls, emails, and chats. Primary focus on working with enterprise accounts providing white glove communication to ensure longer business partnerships.

Education

• The Adjuster School
• Austin Community College
• Wharton County Junior College

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