Brittany Minor

About

I'm a remote Virtual Assistant drawing from a solid administrative and billing background. My experience includes high-volume client communication, CRM management, payroll support and invoicing through platforms like Quickbooks and ADP. I keep workflows organized, documentation accurate, and I'm quick to learn new tools and systems. I'm especially passionate about supporting founders and creator-led businesses who need reliable back-office help--and occasional creative support like Pinterest content prep, asset organization, or faceless content for social media. I have a personal passion for creating fashion/outfit mood boards. My goal is simple: handle the details so my clients can focus on building and running their vision.

Experience

• Office Manager / Billing Clerk · Big Bear Roofing05-01-2023 – 06-30-2025

  Answered and directed calls; managed lead entry in Job Progress CRM; created, sent and managed invoices using QuickBooks; reconciled accounts and matched payments to bank transactions; processed subcontractor payroll using ADP/Paychex; handled checks, deposits, and maintained accurate records; prepared warranty documentation; trained staff on CRM and billing; provided remote billing and administrative support.

• Billing Clerk · Radiology Partners, Inc.08-01-2021 – 05-31-2023

  Managed high volume of incoming calls; ensured prompt patient and vendor support; processed and verified billing data and patient accounts; assisted in appeals and collections; generated management reports; maintained HIPAA compliance; maintained spreadsheets and internal databases to track billing workflows.

• Financial Assistant / Accounts Payable · LabCorp10-01-2019 – 08-31-2021

  Supported Accounts Payable; processed payments and vendor records; utilized Oracle PeopleSoft and Wells Fargo Electronic Office for payment research, stop payments and fraud monitoring; processed vendor ACH enrollments and disputed payments; monitored Positive Pay Exceptions daily to detect and prevent fraudulent activity; communicated with vendors and banking partners; organized daily logs and documentation to improve retrieval and auditing efficiency.

• Accounts Receivable Specialist · LabCorp10-01-2016 – 10-31-2019

  Appealed denied claims and resolved timely payments; analyzed EOBs for proper payment; prepared reports; completed 100+ invoices daily to improve cash flow and reduce backlogs; contributed to team SOPs; maintained organized digital files and records for compliance.

• Receptionist / Accounting Assistant · Atlas Lighting Products10-01-2014 – 10-31-2016

  First point of contact for clients, employees, and vendors; managed multi-line Avaya switchboard; processed outgoing invoices; coordinated purchasing and maintained office supplies; scanned, organized, and electronically filed purchase orders and freight documents; verified vendor B/Ls and W-9 documentation; supported order entry and quality checks.

• Warehouse Associate · Woodworker's Supply, Inc.09-01-2006 – 09-30-2013

  Picked, packed, and verified customer orders; checked co-worker orders for quality control; managed incoming shipments and restocked inventory; maintained HAZMAT certification and safety protocols; supported annual inventory counts; lifted 50 lbs with pallet jacks and hand trucks.

Education

• Graham High SchoolHigh School Diploma, General

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