Camille Jean Baptiste

About

I am a seasoned IT change professional with a strong track record of delivering high-value, complex programmes that drive business transformation and measurable results. With extensive experience managing initiatives with budgets ranging from £100k to £5m, I specialize in aligning technology solutions with strategic goals, ensuring seamless execution and impactful outcomes. Throughout my career, I have led initiatives such as implementing Net Zero target-setting platforms, delivering cloud migrations, and rolling out enterprise-wide systems that optimize processes and reduce costs. My ability to develop robust governance frameworks, manage risks, and foster cross-functional collaboration has been integral to achieving success across industries. As someone who thrives in dynamic environments, I combine technical expertise with leadership and stakeholder management to deliver scalable solutions that empower organizations to innovate and grow. I am excited to transition into a Technical Programme Manager role, where I can continue driving transformational change and leveraging my passion for solving complex challenges.

Experience

• Senior Project Manager · Novuna2022-04-01 –

  Leading the execution of sustainable initiatives as part of Novuna's transformative journey. Recently, I spearheaded the implementation of the TCFD (Task Force on Climate-related Financial Disclosures) framework, enhancing sustainability reporting and supporting long-term strategic goals. Additionally, I oversaw the rollout of a new Asset Finance (Vehicles) Quote, Order, and Delivery platform, streamlining operations and driving efficiency to align with the organization’s evolving vision.

• IT Project Manager · Novuna2022-02-01 – 2022-03-01

  On 14th Feb 2022 Hitachi Capital (UK) PLC rebranded as Novuna, marking the start of an exciting new stage in our journey as one of the UK's leading financial companies, now with the backing of one of the world's largest and most diverse businesses - Mitsubishi HC Capital Inc. In my role as an IT Project Manager at Novuna, I had the opportunity to lead the development of a decarbonisation platform, implement succession planning tools, and train team members to enhance project management capabilities. These initiatives were crucial in supporting sustainability goals, fostering growth, and improving team capabilities.

• IT Project Manager · Hitachi Capital (UK) PLC2019-10-01 – 2022-01-01

  In my role as an IT Project Manager at Hitachi Capital (UK) PLC, I successfully managed multifaceted projects across the lifecycle, including introducing a Data Loss Prevention toolset, orchestrating a seamless migration to a cloud-based finance platform, and overseeing the integration of Microsoft Teams video conferencing equipment at HCUK Head Office.

• Project Manager · Pitney Bowes2018-07-01 – 2019-10-01

  As a Project Manager at Pitney Bowes in Hatfield, I oversaw a variety of projects aimed at improving business processes and launching new products. I successfully managed the migration of UK customers to a new postage payments platform, as well as the consolidation of office space at our UK head office site. Additionally, I led the rollout of an E-signature solution across Europe and launched a new SMB product in the UK.

• OTO (Opportunity to Order) Process Lead · Pitney Bowes2017-06-01 – 2019-10-01

  In my role as the OTO Process Lead at Pitney Bowes in Hatfield UK, I contributed to the deployment of ERP across 9 European markets, delivering measurable improvements to sales operations. I managed risks, identified opportunities for process efficiencies, and collaborated with the Product Management team to ensure alignment of shared goals and build on the product roadmap.

• European Envelope Messaging Lead · Pitney Bowes2015-03-01 – 2019-10-01

  In my role as the European Envelope Messaging Lead at Pitney Bowes, I spearheaded the successful launch of a self-service web portal update across 9 European countries, improving customer experience and operational efficiency. I implemented a new back-office process to streamline workflow, resulting in a 15% improvement in SLA response times. Additionally, I led the transition to Salesforce.com case management, enhancing issue resolution management and customer service delivery.

• Founder & Owner · Lightbolt Media2013-01-01 – 2015-03-01

  As the Founder & Owner of Lightbolt Media, I took charge of all aspects of the brand's design and development, ensuring high-quality assets for web and print. I managed client projects, provided creative direction, and fostered partnerships to drive growth and success.

• Digital Creative Lead · the tree2014-02-01 – 2015-02-01

  In my role as a Digital Creative Lead at the tree, I spearheaded creative projects for UK clients, specializing in user experience design and branding. I managed relationships with subcontractors and clients to ensure campaign consistency across all platforms and devices.

• Freelance Web & Print designer. · Camille JB Design2010-01-01 – 2014-01-01

  As a Freelance Web & Print designer at Camille JB Design in Watford, United Kingdom, I specialized in creating custom website layouts, flyer designs, brochure layouts, banners, and photographic retouching. I collaborated closely with clients to understand their requirements and deliver visually stunning designs using Adobe Creative Suite. My attention to detail and ability to meet deadlines consistently resulted in satisfied clients and successful project completions.

• Minisite Designer · Bookboon.com2013-06-01 – 2013-11-01

  Developed HTML & CSS mini sites for Bookboon affiliates, to integrate Bookboon PDF products into their websites without losing look and feel.

Education

• London Metropolitan UniversityBA (hons), Graphic Design
• Arts University BournemouthHE Diploma, Illustration
• Arts University BournemouthFoundation, Graphic design and illustration
• West Herts CollegeNational Diploma, Multimedia

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