Carly Pinkham
Healthcare Administration Graduate | Customer Service
3 yrs experience · Bangor, ME 04401 · <10 hrs/week
About
With a Bachelor's degree in Health Care Administration and Public Health from Husson University, I have a strong educational background in the healthcare field. I also completed a program in Biomedical Sciences at Hancock County Career Technical Center. My professional experience includes working as a Barista at The Grindhouse, where I excelled in preparing and serving coffee beverages while providing exceptional customer service. Additionally, I gained valuable experience as a Food Server at Brinker International, where I took orders, served food, and ensured customer satisfaction. These roles have honed my communication and customer service skills. I am passionate about contributing to the healthcare industry and am eager to apply my education and experience to make a positive impact.
Skills
Experience
- Barista · The Grindhouse08-01-2022
Responsible for preparing and serving a variety of coffee beverages and providing excellent customer service.
- Food Server · Brinker International10-01-2019 – 07-01-2023
Responsible for taking orders, serving food, and ensuring customer satisfaction at Brinker International.
- Member and Claim Service Associate II · Community Health Options07-01-2024
Detail-oriented healthcare professional with a Bachelor’s degree in Health Administration and Public Health and hands-on experience in health plan operations, claims handling, claim processing, HIPAA compliance, and multi-system environments. Proven ability to manage high-volume member and provider interactions while maintaining strict regulatory standards. Skilled in quality assurance, benefits administration, and healthcare data systems. Recognized for accuracy, professionalism, and mentoring new hires in fast-paced, remote settings.
Education
- Husson UniversityBachelor's degree, Health Care Administration and Public Health
- Hancock County Career Technical CenBiomedical Sciences, General
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