Carol Wilder

About

A pragmatic strategic leader that thrives in a vibrant environment with a heavy dose of ambiguity while bringing clarity amidst chaos. Expert at surfacing key product decisions with metrics. Lead highly collaborative hardware and software teams with user experience, engineering, research, and test/integration teams. Translate product strategies into detailed specifications as well as prioritizing tradeoffs. Proficient in balancing competing priorities and managing multiple project/deals simultaneously. Expertise includes: Cradle-to-Grave Product Manager | Analytical | Problem-solving | User Experience Design Innovation Catalyst | Entrepreneur | People Manager | Mentor | Leadership | Training | Team Building Presentations | Negotiation | Problem Resolution | Decision-Making | Agile | Waterfall TECHNOLOGIES SaaS | Compute Infrastructures |Docker | Serverless Container | Edge Storage | IAAS | PAAS | Storage Class Memory | Jira | Rally | Confluence | Slack

Experience

• Entrepreneur · Stealth Startup04-01-2024

  As an entrepreneur at a stealth startup, likely involved in founding and leading the company, developing business strategies, and driving product innovation.

• Member · Chief06-01-2022

  As a member of Chief, likely involved in networking with other executives, participating in leadership development programs, and contributing to the community.

• enrich Host · enrich01-01-2022

  As an enrich Host, likely responsible for facilitating discussions, hosting events, and engaging with the enrich community to foster professional growth.

• VP / Product Management Infrastructure Solution Group (ISG) - Cross Portfolio Software & Solutions · Dell Technologies06-01-2022 – 04-01-2024

  Cross-Portfolio Leadership: Managed the Cross Portfolio Software and Solutions group - < 40 technical product managers. Driving horizontal technologies for the Infrastructure Solutions Group, demonstrating strong leadership in coordinating, and enhancing the group's product and solutions portfolio. Generative AI Initiatives: Led the Generative AI product solutions team, achieving recognition in Dells quarterly reports for four consecutive quarters - partners (Hugging Face, RedHat, etc.), inferencing, model customization, digital humans, and retrieval augmentation, significantly contributing to Dell's market positioning and product development strategies. AIOps Management: Directed the AIOps group, focusing on monitoring and event correlation for key Dell products, through CloudIQ and Moogsoft (post its acquisition in August 2023). Extended AIOps capabilities to Dells internal services, aiming for a 20% cost reduction and transitioning towards a self-healing service model, thereby boosting operational efficiency and reducing overheads. Security Technologies Leadership: Spearheaded the implementation of horizontal security technologies across the Infrastructure Solution Group's products, enhancing identity management, cryptography, secure supply chain verification, and the creation of software bills of materials. Successfully aligned security strategy with the CTO and other crucial stakeholders. Additional Solutions Portfolio: SAP, Microsoft, Oracle Database solutions.

• Vice President Of Products · Puppet09-01-2020 – 06-01-2022

  Product Management Group Leadership: Spearheaded at Puppet - leadership in Product Management, UX, Corporate Research, Technical Publications, and Community Engagement functions, steering the organization towards excellence in Automation, Compliance, and Data solutions. Puppets products designed to efficiently find, fix, and predict infrastructure challenges, providing our customers with unparalleled value and operational ease. Product Transformation: Championed a customer-centric transformation across product, engineering, UX, and quality teams, focusing on delivering real business value through prioritized initiatives that directly align with customer needs. Strategically balanced our product portfolio to include both SaaS and on-premise solutions, ensuring our customers had the flexibility and choice to address their unique challenges. Recognizing the increasing complexity in the DevOps space, Puppet moved into the compliance area to streamline DevOps and security team collaborations, significantly reducing workload and complexity in aligning with DevSecOps practices. Under my leadership, Puppets focus on customer outcomes was prioritized. We continually aimed to ensure the success of our customers in tangible terms, transforming our teams to prioritize customer-centric outcomes through both on-premise software and SaaS solutions. Puppet's pursuit to simplify the complexities inherent in infrastructure automation has positioned Puppet as a company making infrastructure management seamless and more efficient for our clients.

Education

• Worcester Polytechnic InstituteBachelor of Science - BS, Electrical, Electronics and Communications Engineering
• Worcester Polytecnic InstituteBS, Electrical Engineering

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