Charisa Norris

About

You've worked hard to create the right piece of content and you're ready to hit publish. That's where I come in as your last line of defense against the dreaded typo. Nothing deflates a message more than a punctuation error or a misspelled word. With my help, you can avoid those annoying little mistakes and feel confident about posting polished, professional content for the world to see. As a digital proofreader, you can count on me to perfect your social media post, ad, email, blog, newsletter, proposal, or book manuscript. My Bachelor's degree in English and almost a decade in the digital space has given me experience in areas such as digital ad campaign, email QA, and online retail copy writing. With two published novels under my belt, I also know what it's like as an author to want your book to be ready for publishing. I cannot wait to meet you. Let's create something great together!

Experience

• Associate Manager, Ecommerce · Chico's FAS, Inc.11-01-2024 – 10-01-2025
• Assistant Manager, Ecommerce Site Merchandising · Chico's FAS, Inc.11-01-2020 – 11-01-2024
• Chico's OTR - Specialist, Digital Commerce · Chico's FAS, Inc.11-01-2020 – 08-01-2021
• Email Deployment Specialist · TEGNA Marketing Solutions11-01-2019 – 10-01-2020

  The Email Deployment Specialist focuses on fulfillment of email marketing products and services within TEGNA Marketing Solutions. The position performs daily tasks including ordering test campaigns, quality assurance, and final deployment of email campaigns. The position requires a high level of organization and attention to detail to deal with a large volume of campaigns in various stages of the process. The position also ensures that proper analytics and reporting is delivered to advertisers after campaigns have been completed.\n\nResponsibilities\n\n QA'ing production documents\n Communicating with team / vendors via email\n Ordering tests\n Scheduling campaigns for launch\n Reporting on campaign performance\n Able to react to change productively and handle other essential tasks as assigned

• Digital Ad Campaign Manager · TEGNA (formerly Gannett)05-01-2016 – 11-01-2019

  Management of digital workflow between business units and ad operations to provide end-to-end campaign fulfillment. Responsible for assisting in campaign fulfillment and creative executions to ensure delivery and key performance indicators are met. Assists with inputting detailed information through workflow systems where required and identifies missing components needed to expedite campaign setup. Ensures correct campaign scheduling and delivery within Google Ad Manager and Wide Orbit Traffic.

• Substitute Teacher · The School District of Lee County02-01-2015 – 05-01-2016
• Line, Content, Proofreading Editor · Clean Reads08-01-2014 – 05-01-2016

  Proofread and edited book manuscripts at various stages in publishing process. Communicated directly with authors regarding edits. Communicated and took assignments directly from editor-in-chief. Worked alongside other editors to meet goals and deadlines. Followed and implemented company style guides and procedures.

• Administrative Assistant · Delisi Fitzgerald, Inc.12-01-2013 – 02-01-2015

  Filing, preparing and typing correspondence documents, transferring business related calls. Preparing submittal packages and applications for projects. Project submissions. Managing email communication. Perform other clerical tasks as needed. Communicating with other staff members on various projects.

• Sales Associate · Macy's08-01-2011 – 12-01-2013

Education

• Florida Gulf Coast UniversityBachelor of Arts, English Language and Literature
• Southwest Florida State CollegeAssociate’s Degree

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