CS B.

About

Having navigated higher education as both a first-generation scholar and a staff member, I recognized a quiet truth: trust in higher education is losing momentum to competing priorities. Today, I map the invisible labor of the academy. I am a Process Analyst and Editorial Strategist at The Reference Archive (TR3NA), where I document the daily policies, structural silos, and administrative workflows that influence how universities actually interact with their local communities. I look at where the resources flow, and who the system is truly serving. Read what’s naturally working in higher ed at trena.beehiiv.com.

Experience

• Director of Information Strategy · The Reference Archive2023-03-01

  Boutique commentary on higher education’s invisible labor that influences society. Core: • Information Flow Analysis & Knowledge Audit: metadata tagging where institutional memory is lost in translation. • Narrative Archiving: Codifying knowledge into explicit, searchable assets. • Systems Mapping: physical metadata tool for visualizing workflow.

• Lead Researcher & Strategic Analyst (Project Lead) · Auburn University College of Education2023-05-01 – 2025-08-01

  Project: Unraveling Communication Dynamics of University Outreach Led a comprehensive, multi-year study analyzing the operational communication inefficiencies across three major land-grant institutions (Auburn, UGA, Mississippi State). • The Audit: Conducted a rigorous qualitative audit of tenure and promotion policies to identify structural barriers facing outreach faculty. • The Strategy: Applied Actor-Network Theory to map the information silos that prevent effective storytelling. • The Outcome: Architected a new framework for Process Storytelling that allows administrators to align internal rewards with public-facing strategic goals. • The Deliverable: Produced a book-length strategic report detailing actionable recommendations for institutional effectiveness.

• Director of Outreach & Research Strategy (Fellow) · Auburn University College of Education2022-08-01 – 2025-08-01

  Served as strategic communications lead for the Quantitative Methods in Educational Research (QMER) learning community initiative, functioning as an internal consultant for promotion and engagement. • Brand Strategy: Collaborated with leadership to rebrand the research curriculum, directly increasing engagement from underrepresented graduate students. • Digital Ecosystem: Spearheaded the digital communication strategy, ensuring critical research resources reached the right internal stakeholders. • Stakeholder Management: Liaison between the technical research team and the broader student community, translating complex methodological goals into accessible programming.

• Communications Specialist & Web Strategist · Auburn University College of Liberal Arts2020-08-01 – 2022-08-01

  Collaborated on execution of a strategic overhaul of the College’s digital presence with a focus on Inclusive Excellence. • UX/Web Audit: Co-facilitated a user experience audit involving stakeholder interviews to inform the redesign of the College’s DEI website. • Narrative Strategy: Produced and published Feature Stories highlighting alumni impact, moving the brand voice from institutional to personal. • Data-Driven Design: Utilized web analytics to benchmark diversity content against peer institutions, advising leadership on best practices for digital inclusion.

Education

• Auburn UniversityDoctor of Philosophy - PhD, Higher Education/Higher Education Administration
• Wright State UniversityMaster of Education - MEd, Student Affairs in Higher Education
• Bowling Green State UniversityBachelor of Arts (B.A.), Telecommunications

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