Dana Bouse

About

With a strong foundation in customer service and social media marketing, I have honed my skills in communication and digital engagement. My experience as a Customer Service Representative at Jim Dandy Dry Cleaners from January 2018 to March 2024 equipped me with the ability to handle inquiries and manage transactions efficiently. Transitioning into the digital realm, I served as a Social Media Intern at Flip Your Berg and Keller Williams Realty, Inc. in 2023. At Flip Your Berg, I was instrumental in content creation and audience engagement, while at Keller Williams Realty, I contributed to developing social media strategies and tracking performance metrics. My diverse experience has provided me with a comprehensive understanding of both customer interaction and digital marketing landscapes, making me adept at fostering connections and driving engagement across platforms.

Experience

• Social Media Intern · Flip Your Berg05-01-2023 – 08-01-2024

  Assisted in managing and creating content for social media platforms, engaging with the audience, and analyzing social media metrics.

• Customer Service Representative · Jim Dandy Dry Cleaners01-01-2018 – 03-01-2024

  Provided excellent customer service, handled customer inquiries and complaints, and managed transactions.

• Social Media Marketing Intern · Keller Williams Realty, Inc.05-01-2023 – 08-01-2023

  Supported the marketing team in developing social media strategies, creating engaging content, and tracking performance metrics.

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