Daniel Olsen

About

With a robust educational background in network management and information technology, I have honed my skills through diverse experiences. I hold a BSc (Hons) in Computer Network Management from Solent University and a BBA from BI Norwegian Business School. My technical journey began with a degree in Network Management from ROC Leiden. Professionally, I have served as an IT Assistant at The Boston Consulting Group and Southampton Solent University, where I provided essential IT support and managed equipment services. As a Network Engineer at VNO-NCW, I played a pivotal role in network infrastructure updates and server virtualization. My early career included internships at Eden Hotel Group and ROC Leiden, where I introduced ITIL methodologies and managed software and hardware operations. My career reflects a commitment to enhancing IT systems and supporting organizational technology needs.

Experience

• IT Assistant · The Boston Consulting Group08-01-2015 – 06-01-2016

  Provided IT support and assistance, likely involving troubleshooting, equipment setup, and user support.

• IT Assistant · Southampton Solent University01-01-2012 – 01-01-2014

  First line support, equipment rental and large scale printing services.

• Network Engineer · VNO-NCW10-01-2008 – 08-01-2009

  Migration from MKB Delft to VNO-NCW's main building 'The Malietoren' in The Hague. Updating VNO-NCW's Network Infrastructure to intertwine with MKB's Network Infrastructure. Updating End-of-Life equipment both at Client and Server/Network side. Virtualising existing VNO-NCW Servers. Migrating to IP Telephony.

• Engineer Internship · Eden Hotel Group02-01-2008 – 06-01-2008

  Assisted IT manager to introduce ITIL methodology. Assisted IT department in day-to-day operations. Introduced and composed Service Level Agreements (SLA). Introduced and managed user regulation policies.

• Internship · ROC Leiden04-01-2006 – 09-01-2006

  First-line support. End-of-Life hardware replacements. Software management. Topdesk CMDB Management.

Education

• BI Norwegian Business SchoolBBA
• Solent UniversityBSc (Hons) Computer Network Management, Information Technology
• ROC LeidenNetwork Management (technical degree), System, Networking, and LAN/WAN Management/Manager

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