Deena A.

About

At Pontoon Solutions, our team leverages deep insights into client data to drive business strategy and outcomes. Skills in problem-solving and data analytics are at the core of my daily work, producing comprehensive solutions that align with both internal and external customer needs. My role as Client Delivery Manager at Adecco honed my interpersonal skills, enabling the development of key partnerships and a robust understanding of customer service excellence. In collaboration with colleagues, we focus on operational management that prioritizes business, employee, and client requirements. Additionally, my experience includes business intelligence, data engineering, and process optimization in the recruiting industry.

Experience

• TA BI Data Analyst · Compass Group2024-10-01 –

  BI Data Analyst with Data Engineering Responsibilities in the recruiting industry, specifically supporting culinary hiring. Working with Power BI, Power Query, and Excel to clean, transform, and visualize data for reporting, data visualization and summarization. 2 Dashboards have been built and are maintained weekly for department based insights. Data Integration & Automation – Combining multiple reports, often from SharePoint and other sources, using Power Query and Power Automate. Dashboard Development – Building and maintaining Power BI dashboards that track requisitions, hiring metrics, and team performance. Data Engineering – Cleaning, transforming, and structuring raw data for accurate reporting. Business Insights & Reporting – Providing insights on hiring trends, time-to-fill, and performance metrics, including week-over-week and year-over-year analyses. Process Optimization – Creating workflows to reduce manual effort, ensuring data accuracy and consistency across reports.

• Personal goal pursuit · Career Break2024-06-01 – 2024-09-01
• Client Delivery Manager/Account Executive · Adecco2022-01-01 – 2024-06-01
• Business Intelligence Analyst · Pontoon Solutions2023-04-01 – 2024-05-01

  The Advisor Business Intelligence supports internal and external customers using technical, data, and business skills to produce insightful business data analytics.

• Veterinary Technician · Vetco Clinics2020-09-01 – 2023-04-01
• Leadership Associate · Connecticut Department of Transportation2021-06-01 – 2021-12-01

  Assisted in tasks associated with federal and state civil rights programs and requirements. Tasks associated with Title VI of the Civil Rights Act of 1964, Environmental Justice program compliance, Limited English Proficiency compliance, Disadvantaged Business Enterprise (DBE) program compliance and conduct Contractor Compliance Reviews on CTDOT projects. Conducted program compliance reviews; collected and reviewed statistical information to determine adverse or disproportionate impacts; developed DBE goal methodology and conducted compliance reviews. Conducted and attended meetings, reviewed Title VI compliance documents; assisted with Title VI complaint investigations; assisted with the preparation of Title VI plans; assisted with updating demographic maps; responded to requests for language assistance; and performed other duties as assigned.

• Call Center Manager · ReFocus Eye Health2021-01-01 – 2021-06-01
• Director of Talent & Operations · The Narrative Project2020-09-01 – 2020-09-01
• Consulting Operations & HR Manager · TBD2020-01-01 – 2020-01-01
• Vice President of Business Operations · Dine In Connecticut2019-12-01 – 2020-01-01

Education

• Strayer UniversityMaster of Business Administration (M.B.A.), Human Resources
• Post UniversityPsychology, Human Development and Family Studies, General
• The Putney SchoolHigh School Diploma, General Education

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