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Denvier Alngog

Denvier Alngog

Aspiring IT Professional | Experienced Team Leader

4 yrs experience · <10 hrs/week

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About

With a strong foundation in Information Technology, I am pursuing a Bachelor of Science in Information Technology at Davao Central College, set to graduate in 2024. My educational journey began with a TVL 1 - ICT degree from Brokenshire College, Toril, and earlier studies at Doña Carmen Denia National High School and Don Juan Dela Cruz Central Elementary School. Professionally, I have honed my skills in leadership and customer service. As a Team Leader at Veratex Telemarketing Services, I managed various accounts, including inbound and outbound sales, appointment setting, and lead generation. My experience as a Data Encoder with the Girl Scouts of the Philippines involved meticulous data management. Additionally, I served as a Customer Service Representative at Champ Global Services, where I excelled in resolving customer inquiries. My brief tenure at Uptalk Solutions allowed me to contribute to diverse projects, further enhancing my adaptability and problem-solving skills.

Experience

  • Former Team Leader · Veratex Telemarketing Services05-01-2022 – 09-01-2024

    Team Leader with different accounts, Inbound Sales, Outbound Sales, Appointment Setting, Lead Generation.

  • Former Data Encoder · Girl Scouts of the Philippines12-01-2021 – 05-01-2022

    Responsible for accurately entering and managing data for the organization.

  • Customer Service Representative · Champ Global Services04-01-2021 – 02-01-2022

    Provided customer support and assistance, handling inquiries and resolving issues.

  • Former Employee · Uptalk Solutions11-01-2020 – 12-01-2020

    Contributed to various tasks and projects as needed.

Education

  • Davao Central CollegeBachelor of Science in Information Technology, Information Technology
  • Brokenshire College, TorilTVL 1 - ICT, Information Technology
  • Doña Carmen Denia National High School
  • Don Juan Dela Cruz Central Elementary School

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