Dewilka Shook, PMP®, PROSCI®

About

With a robust background in project management and organizational change, I have excelled in various roles at Booz Allen Hamilton since October 2022. As a Scrum Master, I improved team efficiency by 98% through implementing best practices and risk management plans. My role as an Organizational Change Manager involved leading transformative initiatives, reducing resistance by 40%, and enhancing employee engagement by 15%. As a Quality Assurance Advisor, I achieved a 20% reduction in non-conformities through ISO compliance audits. My educational credentials include certificates in Project Management and EBV-Spark from Syracuse University. My experience and education have equipped me with the skills to drive successful project outcomes and foster adaptive organizational cultures.

Experience

• Medical Training Analyst · Booz Allen Hamilton01-01-2024

  As a Medical Training Analyst, likely responsible for analyzing and improving medical training programs, ensuring alignment with industry standards and enhancing training effectiveness.

• Scrum Master · Booz Allen Hamilton08-01-2023

  Leads daily stand-up meetings, ensuring a 20% increase in on-time task completion and promptly communicated changes to stakeholders. Collaborates with the development team to ensure delivery compliance with scope commitments, resulting in a 15% improvement in customer feedback response time. Utilizes GitLab to configure team task boards, track progress, and implement burnup/down charts, leading to a 25% increase in overall team efficiency. Tracks and manages product backlog, burndown metrics, and task breakdown using Jira, resulting in a 30% improvement in project timeline adherence. Conducts regular project reviews, achieving a 20% improvement in progress against objectives and identifying key areas for optimization. Develops and implements a risk management plan, mitigating project risks and ensuring a 98% success rate in risk resolution. Implements project management best practices, leading to a remarkable 98% improvement in team efficiency and overall project success. Manages inter-departmental communication, ensuring alignment among team members and contributing to a 15% reduction in miscommunication errors. Institutes a change management process, resulting in a 25% increase in documentation accuracy and improved communication with stakeholders.

• Organizational Change Manager · Booz Allen Hamilton08-01-2023

  Lead transformative initiatives, reduce resistance, and foster adaptive cultures. Implement change impact assessments, ensuring seamless transitions and sustained positive impacts. Successfully led a team through a major organizational restructuring, reducing overall resistance by 40% through targeted communication strategies and change management initiatives. Implemented a change impact assessment process, resulting in a 25% decrease in project delays and ensuring seamless transitions during organizational transformations. Conducted comprehensive employee feedback sessions, achieving an 80% satisfaction rate in the perception of change communication effectiveness. Spearheaded a cultural transformation program, enhancing employee engagement scores by 15% and fostering a positive and adaptive organizational culture. Utilized KPIs to measure the success of change initiatives, achieving a 20% improvement in project adoption rates and ensuring sustained positive impacts on organizational performance.

• Quality Assurance Advisor · Booz Allen Hamilton03-01-2023

  As a member of the internal quality office of the firm, assists in the quality assurance of projects that are ISO 9001 and ISO 2001 certified. Achieved a 20% reduction in non-conformities by implementing rigorous ISO 9001 compliance audits and streamlining corrective action processes. Organized ISO 2001 certification process, resulting in a 30% improvement in operational efficiency and a successful certification within a record time frame. Implemented a comprehensive training program, increasing team members' ISO awareness and contributing to a 25% reduction in quality-related incidents across projects.

• Senior Project Analyst · Booz Allen Hamilton10-01-2022

  As a Senior Project Analyst, likely responsible for analyzing project data, providing insights for project improvements, and supporting project management activities to ensure successful project delivery.

Education

• Florida State University
• Kean University
• Kean University
• Kean University
• Syracuse UniversityCertificate, Project Management
• Syracuse UniversityCertificate, EBV-Spark

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