Emily Hayes

About

With a Bachelor's degree in Communications from the University of Louisville and a Bachelor's degree in Philosophy, Politics and the Public from Xavier University, this professional has a strong educational background. They have gained extensive experience in community management and social media strategy. Their roles include Senior Community Manager at Discord, where they engaged with the creator community, and Corporate Consumer Social Specialist at AMD, where they developed community management voice, strategy, and activations across all AMD social media channels. In their previous role at SGS Consulting, they were responsible for developing content for mainstream and gaming consumers to drive the sales and adoption of AMD products. With a focus on measurable impact, they planned and executed campaigns to drive engagement on corporate and consumer social platforms. This individual has a proven track record of excellence in community management and social media strategy.

Experience

• Senior Community Manager, Creators · Discord07-01-2021 – 08-01-2023

  Responsible for managing and engaging with the creator community on Discord's platform.

• Corporate Consumer Social Specialist · AMD04-01-2020 – 07-01-2021

  Developed community management voice, strategy, and activations across all AMD social media channels. Managed paid media and influencer campaigns, driving awareness of AMD consumer products. Developed content for mainstream and gaming consumers to drive the sales and adoption of AMD laptop and desktop products. Planned and executed campaigns to drive engagement on corporate and consumer social platforms with a focus on measurable impact. Crafted AMD's crisis communications strategy and influencer excellence policies. Created product launches, events, and key moments. Maintained excellence in all duties from previous roles at AMD.

• Senior Community Manager (Corporate & Consumer) at AMD · SGS Consulting05-01-2018 – 04-01-2020

  Developed content for mainstream and gaming consumers to drive the sales and adoption of AMD laptop and desktop products. Drove comprehensive organic and paid social media strategy for AMD corporate and consumer social platforms. Planned and executed campaigns to drive engagement on corporate and consumer social platforms with a focus on measurable impact. Developed daily social and community listening reports, crisis strategy, and crafts community response messaging. Maintained excellence in all duties from Corporate Community Manager role.

Education

• University of LouisvilleBachelor's degree, Communications
• Xavier UniversityBachelor's degree, Philosophy, Politics and the Public

Similar talent on Pangea

Caleb D.Experienced Social Media and Community ManagerNew Braunfels, TXChelsea E.Experienced Community Manager Specializing in Community Engagement and Social Media StrategyAnastasiia V.Community Manager and NFT Specialist | Driving EngagementValencia, SpainKara H.Customer Satisfaction Supervisor and Community Engagement Specialist