Erica Tingler

About

Hungry mind. Driven by a deep, persistent desire to ask, understand, engage, illustrate, and convey. Explores what is novel and challenging with unquenchable intellectual curiosity. Unafraid of change. Adaptable. Striving. Optimistic. Hits the ground running. Steward of the people, the practice, and the purpose of an organization. No deliverable has gone undelivered. Experienced, exacting, communication leader: planner, mentor, researcher, writer, and editor with extensive experience in developing innovative, results-oriented multimedia business tools and progressive strategies that speak unified messages to targeted listeners. Skilled in managing editorial and publication calendars with teams at the enterprise level of corporate, non-profit, and association clients including Mayo Clinic, the EPA, the FAA, and the VA. Teaching, speaking, and facilitating is second nature given a fifteen-year teaching career in adult English education. Deep understanding of social media communities and their influencers. Special beats include education, health care, medicine, fitness, ecology, and government. News junkie. Work history includes strategic, lifecycle communication planning with C-suite leadership, including business charters, mission statements, business plans, and communication audits. Deadline and best-practice-driven accountability. Entrepreneurial, collaborative, and self-disciplined. Leads with integrity and stewardship.

Experience

• Marketing Communications Manager · Schizophrenia & Psychosis Action Alliance2025-05-01 –
• Founding Director of Communication Consultancy · Quest Communication2009-05-01 –

  As the Founding Director of Communication Consultancy at Faircount Media Group and Quest Communication, I have been responsible for distilling complex scientific information into accessible language, designing and managing communication strategies, and developing metrics for real-time ROI. My role also involves creating multimedia deliverables and managing new media tools such as scripts, digital stories, blogs, and social media.

• Senior Associate, Market Intelligence Content Management · OPEN MINDS Circle2024-05-01 – 2025-05-01

  In my role as Senior Associate at OPEN MINDS Circle, I directed market intelligence publishing, researching trends and news in the healthcare industry. I managed a team of writers, editors, designers, and coordinators to publish content across various platforms, working closely with executive management to analyze readership metrics and drive product growth.

• Consultant, Marketing and Communication, Small Molecules amd Biologics · The United States Pharmacopeial Convention, Inc.2021-08-01 – 2024-05-01

  In my role as a Consultant in Marketing and Communication at The United States Pharmacopeial Convention, Inc., I managed and drove product offerings through creative marketing efforts, designed comprehensive communication strategies, and collaborated with internal stakeholders to ensure maximum business impact.

• Scientific Marketing Communication Strategist · The United States Pharmacopeial Convention, Inc.2021-08-01 – 2024-02-01
• Senior Functional Communication Strategist, Federal Healthcare: Affordable Care Act · A Square Group (ASG)2021-05-01 – 2021-08-01

  In my role as a Senior Functional Communication Strategist at A Square Group, I led the development of annual training programs for agent/Broker population to promote participation in federal marketplaces. I coordinated mobile-accessible training content, supported live webinars, and created promotional messaging to increase awareness. Additionally, I developed educational materials and produced videos and podcasts to enhance training effectiveness.

• Senior Communication Strategist · Infina, Ltd.2019-11-01 – 2020-06-01

  In my role as a Senior Communication Strategist at Infina, Ltd., I was responsible for developing communication strategies to support the modernization of the National Air Space. I wrote change management content to facilitate the transition from aviation legacy systems to new digital technology. Additionally, I conducted technical research including gap/bridge analysis, end-use analysis, SWOT, and training evaluation to ensure successful implementation.

• Director of Communication · US Environmental Protection Agency (EPA)/ Avanti2010-05-01 – 2012-10-01

  Director of Communication and Instructional Design Avanti Corporation under contract with the United States Environmental Protection Agency Project Manager, E.P.A. Development of Application "ISIS", Compliance User Platform Enabled users to enter, analyze and submit compliance data Designed interface and user documentation to synthesize Articulate Story product for users nationwide Lead team of subject matter experts, I.T. and design vendors to catalyze enterprise data solution Mentored junior-level copywriters and editors

• Strategic Communication Consultant · Willis Towers Watson2007-08-01 – 2009-07-01

  Performed extensive and various communication audits, designed training programs, developed life cycle communication strategies that engaged the memberships of nonprofits and Fortune 100 corporations,teaming with marketing directorships, political action committees, scholarly and layperson readership publications, public relations and policy, and publishing departments. Executed strategic communication plans for Mayo Clinic, Diebold, IBM and more.

• Faculty, English · Stark State College of Technology1998-01-01 – 2006-07-01

  Taught all levels of coursework in the English Dept: writing, reading, business communication, technical communication, word processing, and public speaking. Developed training program for onboarding instructors. Mentored adjunct instructors in the area's first "Early College High School"program, a reform initiative in which first generation college students earned their Associate's degree concurrent with their high school diploma.

Education

• Kent State UniversityBachelor of Science (B.S.), English/Education
• University of MarylandMaster of Public Health - MPH, Global Public Health

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