Erika Aslanoglou

About

With a robust background in computer engineering from the University of Patras, I have developed a comprehensive career in business analysis and product management. My journey began as an Application Consultant at DATAMED SA, where I honed my skills in hospital information systems. I then advanced to Intrasoft International, managing projects across Greece, the EU, and Africa. At QUALCO, I led a team of business analysts, focusing on non-performing loans management and ensuring seamless client transitions. My role as a Senior Business Analyst further solidified my expertise in requirement analysis and project management. Currently, as a Product Manager at the World Health Organization, I oversee the development and rollout of critical platforms, enhancing agile processes and stakeholder engagement. My career is marked by a commitment to translating complex requirements into actionable solutions, ensuring timely and effective project delivery.

Experience

• Product Manager · World Health Organization09-01-2022 – 11-01-2024

  Readiness Assessment and Prioritization (RAP) unit - Partners Platform team: Translated stakeholder requirements into actionable development tasks, ensuring timely delivery. Coordinated the development timelines and rollout of Partners Platform 2.0 and 3.0. Improved agile development processes, managing several development teams spread across the world.

• Lead Business Analyst · World Health Organization05-01-2022 – 03-01-2023

  NAPHS (National Action Plan for Health Security) Project: Conducted requirements elicitation and gathered comprehensive requirements. Designed user-friendly mockups and developed the Business Requirements Document (BRD).

• Business Analyst Team Leader · QUALCO01-01-2020 – 04-01-2022

  Leading a team of 10 business analysts, conducting the migration and GAP analysis of the company’s largest (2M) project for a European client (Intrum Group) and its transition from local systems to Qualco’s Collections and Recoveries (QCR) management tool for NPL (Non-Performing Loans). Managed an international and multilingual team of business analysts both from the company and the client, distributed in several European countries. Conducted AS-IS Assessment & Business Case Definition: GAP Analysis, SWOT Analysis & Fishbone Diagrams. Liaised and aligned with all involved stakeholders on project scope, baseline, and change management process. Designed business process flows and use-case diagrams to facilitate the definition of business needs. Translated countries’ regulations and legal frameworks regarding NPL to user stories, functional/non-functional & technical requirements. Managed and monitored requirements approval process. Actively involved in weekly meetings for requirements prioritization, product roadmap, and release management. Prepared and delivered impact analysis for upcoming product releases. Prepared business analysis work plan and assigned tasks to team members. Designed & defined departmental initiatives. Set and monitored team's objectives and KPIs to ensure productivity.

• Senior Business Analyst · QUALCO06-01-2014 – 01-01-2020

  Senior Business Consultant on Non-Performing Loans management / Banking Sector, in over 15 projects in Greece, European Union, and the UK. Led the business requirement analysis to ensure client’s business needs are translated to technical requirements and mapped to product’s features & capabilities. Safeguarded project’s agreed scope and managed synergies between client implementations and product releases. Conducted migration and integration analysis with third-party systems. Prepared and delivered Business Requirement Documents (BRDs) and user stories. Prepared Data mapping & Data Dictionary. Performed configuration analysis and application parameterization. Analyzed client’s regulatory and operational reports and configured them via SSAS and Excel Analysis Services. Prepared training materials, planned, and effectively executed Key/End users training. Reviewed and wrote test scenarios including step executions, expected results, dependency with other systems and batch executions. Defined use cases for User Acceptance Testing (UAT) regarding regression, integration, migration, functional and business testing. Created UAT test plan & updated requirements’ traceability matrix with test cases. Coordinated full UAT and provided on-site/remote support.

• Business Analyst · Intrasoft International01-01-2010 – 05-01-2014

  Senior Business Analyst, in several projects in Greece, EU and Africa, experienced in PROFITS Core Banking System. Conducted project initiation study and demo presentation to potential clients. Performed requirements elicitation via questionnaires, workshops, and stakeholders’ interviews. Conducted parameterization analysis and executed configuration. Produced and maintained training materials and user manuals. Prepared test cases and performed QA tests using both automated tools and manual test cases. Prepared functional and business scenarios and delivered the UAT execution plan. Planned and effectively executed Key/End users training to ensure familiarization. Provided remote and on-site UAT support, reported issues via Jira and oversaw their delivery. Supported customers on production issues.

• Application Consultant · DATAMED SA05-01-2006 – 12-01-2009

  Application Consultant in Siemen’s “Medico” Hospital Information System, responsible for conducting analysis of clients’ and users’ needs, installation of the system to hospitals, UAT coordination, and post-production support. Delivered all customers’ reporting and statistic data. Conducted integration analysis with SAP, Laboratory Information Systems (LIS), Radiology (RIS), and PACS. Performed software configuration. Provided Key Users Training and UAT support.

Education

• University of PatrasMaster of Engineering - MEng, Computer Engineering
• University of PatrasBachelor of Engineering - BE, Computer Engineering and Information Technology

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