Oladapo Ajala

About

Senior Product Manager with 10+ years of experience in enterprise healthcare analytics, interoperability, and executive decision platforms for payers, PBMs, and providers. Led development of executive dashboards and digital health solutions, driving $25M+ cost savings and measurable improvements in decision velocity, operational efficiency, and product adoption. Expert at translating complex clinical and financial workflows into scalable, regulatory-compliant digital products aligned with executive and C-suite stakeholders.

Experience

• Senior Product Manager – Healthcare Analytics · Optum (UnitedHealth Group)03-01-2024

  Product Scope: Owned product strategy and delivery for enterprise healthcare analytics and digital health platforms supporting payer, PBM, and provider stakeholders at national scale. Products enabled multi-million-dollar cost optimization initiatives, improved executive decision velocity by 40%, and drove measurable improvements in utilization, care performance, and operational efficiency across claims, pharmacy, and care management domains. • Defined and executed the roadmap for executive and operational dashboards integrating claims, pharmacy, and clinical data, resulting in a 30% reduction in reporting time and improved data-driven decision making for leadership. • Partnered with engineering, data science, and clinical SMEs to turn complex healthcare workflows into scalable SaaS features, accelerating product delivery and improving user adoption. • Established outcome-based KPIs (cost savings, adoption, utilization efficiency) that enabled quicker decisions and prioritized the most valuable projects, resulting in clear, measurable improvements in team performance. • Acted as the main product liaison between business, compliance, and technology teams, achieving full alignment with healthcare regulations and data governance standards and reducing compliance risk.

• Senior Product Manager – Executive Market Intelligence · Blue Cross Blue Shield01-01-2020 – 02-01-2024

  Product Scope: Led strategy and execution of an Enterprise Market Intelligence and Executive Dashboard platform enabling C-suite leaders to evaluate market performance, network efficiency, and growth opportunities. Eliminated 25+ manual reports, accelerated executive decision-making by 40%, and contributed $5M in identified cost savings. • Led stakeholder discovery with strategy, finance, and operations teams, resulting in a clear set of executive reporting requirements that improved decision-making and shaped platform development. • Built the product roadmap by consolidating data from multiple internal and external sources into a single source of truth, which streamlined data access and reduced reconciliation effort • Defined standardized KPIs for leadership reporting, improving consistency and confidence in decision-making. • Drove adoption by leading executive demos, training, and feedback loops, which increased dashboard usage by 40% and reduced senior leader onboarding time by 30%.

• Product Manager / Technical Program Lead – Care Platforms · CVS Health07-01-2015 – 11-01-2019

  Product Scope: Led product delivery and modernization of enterprise digital health, PBM, and care delivery platforms supporting pharmacy operations and clinical workflows on the national scale. Initiatives contributed to $3M+ in annual operational cost savings, improved workflow efficiency by 30%, and supported large-scale platform adoption across multiple care sites. • Defined product requirements for care management workflows, PBM integrations, and reporting enhancements, leading to a 30% faster claims process and helping the team cut annual costs by $3M. • Coordinated cross-functional teams of engineering, clinical operations, and business stakeholders, delivering three major platform releases on schedule and increasing process efficiency by 20%. • Led backlog prioritization and release planning to automate workflows, cutting manual pharmacy tasks by 20% and decreasing overall processing time by 30%. • Supported enterprise rollouts by leading change management, training, and stakeholder communication efforts, resulting in 98% user adoption across 12 care sites within six months.

• Product Manager – Healthcare Analytics & Interoperability · Health Catalyst03-01-2013 – 06-01-2015

  Product Scope: Led product development for cloud-based healthcare analytics and dashboarding SaaS platforms used by hospital systems and provider organizations. Products enabled data-driven clinical and operational decisions, identified $20M+ in savings opportunities, and improved analytics platform adoption across large provider networks. • Defined requirements for clinical, operational, and financial dashboards measuring outcomes and utilization, which improved data accuracy and helped teams make faster decisions. • Partnered with data engineering teams to ensure analytics accuracy, performance, and scalability. • Conducted customer discovery with provider organizations to align products with real-world workflows, resulting in improved user adoption and operational efficiency. • Drove adoption by improving usability, relevance of metrics, and clarity of insights.

Education

• University of Ilorin, NigeriaBachelor of Science, Chemistry

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