Erika Coronel

About

As a trilingual UX/UI designer based in Montreal originally from Peru, I bring a unique blend of cultural insights, creativity, and practicality to every project. My passion lies in crafting delightful experiences and visually compelling designs that address everyday challenges. With fluency in Spanish, English, and professional working knowledge in French, I embrace the diversity of languages and cultures, which enriches my approach to design and problem-solving. Driven by a genuine curiosity for art and human behavior, I find inspiration in the beauty and innovation of various forms of expression. I am excited to bring my innovative thinking, practical solutions, and passion for design to make a meaningful impact.

Experience

• UX Designer2023-08-01 –

  - Developed 2 end-to-end projects from ideation and conceptualization through to detailed prototypes resulting in an average task success rate of 90%. - Conducted 7 (un)moderated usability tests to gather user feedback, identify issues, and iterate on designs resulting in an average of 90% direct success for tasks and an average time on task of 20 seconds. - Developed a new feature for Google Translate and redesign of a responsive website cutting the task completion time by 50% and boosted user satisfaction by 30%. - Developed and maintained relationships with clients to ensure satisfaction with the final product.

• Product Designer · AFP HABITAT2022-06-01 – 2023-07-01

  - Lead and collaborated on 2 projects aimed at developing new products for clients transitioning between pension fund administrators. - Facilitated brainstorming sessions with cross-functional teams to generate innovative ideas, which led to the design of a Process Tracker platform, which increased user satisfaction by 40%. - Designed wireframes, mockups, prototypes, and other visuals to communicate design intent.

• Product Analyst · Ministerio Publico - Fiscalia de la Nacion2021-12-01 – 2022-06-01

  - Conducted interviews with users linked to the 8 processes resulting in 10% increase of standardization. - Created flowcharts based on interview insights, resulting in a 15% reduction in total tasks. - Developed interactive prototypes to show user interactions.

• Project Manager · Autoridad de Transporte Urbano para Lima y Callao2020-12-01 – 2021-05-01

  - Designed 2 intuitive and accessible tools, enabling users to improve their efficiency by 30% when performing street-level audits of Peruvian transportation system. - Managed 250 auditors and characterized 3 user personas, resulting in a 25% increase in user satisfaction and a 20% faster task completion time.

Education

• DesignlabUX Design
• Universidad Ricardo PalmaBachelor's degree, Industrial Engineering

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