Estella Hoang
Financial Aid Officer | Digital Illustrator
8 yrs experience · <10 hrs/week
About
Graduating with a Bachelor of Arts in Psychology from California State University San Marcos in 2018, [Name] has since built a diverse career spanning financial aid, digital illustration, and therapeutic behavioral coaching. Currently serving as a Financial Aid Officer at San Diego Miramar College, [Name] provides empathetic financial support to students, collaborating across multiple teams to address their unique needs. Concurrently, [Name] is a Digital Illustrator at Drakkula Art, where they conduct user research, create detailed artwork, and manage business operations. Previously, [Name] worked as a Therapeutic Behavioral Coach at New Alternatives Inc., researching and implementing intervention activities to support clients. Recently, [Name] completed an intensive UX/UI design program at Designlab, further expanding their skill set in product design.
Experience
- Digital Illustrator · Drakkula Art10-01-2015
Conduct user research to understand structure, preferences, and pain points to understand clients vision for the final project. Create prototypes to outline the compositions and layout of artwork before designing detailed work in line with clients commissions. Produce and package sharp and pixel-perfect illustrations for both digital and print, ensuring consistency and quality. Demonstrate adaptability by staying current with emerging trends with pop culture, incorporating popular and effective themes into work to remain relevant and appeal to a broader audience. Manage inventory, logistics, and financial aspects of the business, ensuring seamless operations during conventions and optimizing profitability.
- Student · Designlab02-01-2023 – 10-01-2023
UX Academy is an intensive 6-month online program that equips students with the UX/UI design skills they need to land their first product design role.
- Therapeutic Behavioral Coach · New Alternatives Inc.12-01-2018 – 11-01-2020
Researched and tested intervention activities to understand their behavioral issues, measure level of success on clients, and monitored level of behavioral issues. Attended weekly meetings with peers and therapists to check in, gain inspiration, and present learnings about clients and their behavioral patterns.
Education
- California State University San MarcosBachelor of Arts - BA, Psychology
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