Godknows Okpora

About

Accomplished UX designer with over 10 years of professional experience in crafting user-centered digital experiences. Successful in finding the right balance between business and user needs, I have led projects from concept to completion, ensuring intuitive and engaging designs. Outside of designing, I find joy in the outdoors, whether it’s camping, mountain climbing, or enjoying the beach with friends and family.

Experience

• Senior UX Designer · Etrading Software Ltd11-01-2019 – 12-01-2023

  • Spearheaded the design of a platform for financial institutions that aims to facilitate bids on a package of securities.• Designed a tool that enabled banks to efficiently manage loan deals. • Led the design of a new experience for searching the International Securities Identification Number (ISINs) for OTC derivatives through the DerivativesService Bureau (DSB) website. Apart from improving the UX aspect, it also provided opportunities for the organization to restructure the user payment plan to increase revenue. • Participated in a POC effort that enabled the organization to win an important project. • Established an excellent working relationship with agile, multi-disciplinary teams by improving tasks management & coordination which eventually resulted in a considerable increase in the quality of output. • Successfully integrated UX design principles and techniques into the organization’s design process.

• Senior UX Designer · ITRS Group10-01-2015 – 11-01-2019

  KEY ACCOMPLISHMENTS • Boosted product efficiency by championing user-centered design, increasing the Net Promoter Score (NPS) from 60 to 75. • Cut development costs by £50,000 annually (around 20%) with an iterative design process leveraging wireframes and prototypes. • Cultivated a UX-centric culture, embedding best practices across the company, which reduced design inconsistencies by over 40%. JOB RESPONSIBILITIES • Steered the entire UX design lifecycle across platforms. • Partnered with product managers to align requirements with product visions and objectives. • Gathered and assessed user needs using diverse research methods (e.g., interviews, surveys, card sorting, usability testing). • Transformed research findings into actionable designs using industry-standard UX tools. • Designed and refined mock-ups & prototypes for testing using tools like Azure, Adobe XD, InVision, and Sketch. • Mentored junior UX designers, sharing best practices from the industry. • Actively participated in agile team sessions, including sprint planning, retrospectives, and stand-ups. • Promoted and integrated UX best practices across the organization.

• UI/UX Designer · Indochina Strings Group09-01-2013 – 04-01-2015

  KEY ACCOMPLISHMENTS • Overhauled the company website, resulting in 4,000 more monthly active users – a 30% boost in engagement. • Increased customer satisfaction, moving the average customer satisfaction scores from 3.8 to 4.6 (out of 5) by focusing on user-first principles. • Conceptualized new company branding, significantly enhancing brand recognition. JOB RESPONSIBILITIES • Directed user interface and design strategies for the company’s main consumer website. • Developed wireframes, mock-ups, and high-fidelity designs using Adobe Photoshop. • Managed design assets to aid the development team. • Applied user-centered design principles to refine product experiences. • Conducted diverse user research to gather insights about the target audience. • Partnered with various teams to support multiple development initiatives. • Conceptualized and implemented the company's new branding. • Provided creative direction for marketing materials, including brochures, posters, videos, and more.

• UI/UX Designer · Trinko Inc06-01-2012 – 08-01-2013

  KEY ACCOMPLISHMENTS • Crafted MVP of flagship tool, securing additional funding and fueling company growth from 8 to 70+ employees.• Instituted a UX culture, which resulted in a 40% decrease in user-reported design issues. • Established design standards, making design process more efficient and reducing rework hours by 25%. JOB RESPONSIBILITIES • Collaborated closely with stakeholders to address UX challenges, driving innovation in product direction, visuals, and overall experience. • Produced wireframes, prototypes, and high-fidelity designs, particularly utilizing Adobe Photoshop. • Transformed compositional mock-ups into functional HTML-CSS versions. • Planned and executed user research through usability tests and focus groups. • Established and maintained organizational design standards. • Collaborated with agile teams to ensure timely and budget-friendly design delivery. • Handled other design-related tasks as necessitated by business needs.

• Web Design Specialist · American International Group (AIG)11-01-2009 – 06-01-2012

  KEY ACCOMPLISHMENTS • Refined UI structures, leading users to find essential features 3 times faster and boosting navigation efficiency by 15%. • Engineered production-ready prototypes, cutting development time by 30%. • Designed a reusable UI component library, which was adopted in over 18 projects, speeding up project completion by 20%. JOB RESPONSIBILITIES • Crafted user-interface (UI) structures in alignment with business requirements and user needs. • Identified and arranged functional UI elements to maximize user interaction efficiency. • Developed visually engaging high-fidelity mock-ups, adhering to organizational branding guidelines, primarily using Adobe Photoshop. • Prepared prototypes for usability testing and developed a UI component library for consistent design updates and reuse across projects. • Formulated and delivered training materials focusing on company branding guidelines and UI design best practices. • Conducted training sessions on company-specific UI and branding guidelines.

Education

• Humber CollegeOntario Graduate Certificate, User Experience (UX) Design
• University of the EastBachelor of Science (BS), Computer Science

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