Hongjin Y.

About

I’m a product designer with roots in architecture and urban design, driven by a deep interest in how people interact with space, both physically and digitally. I approach design with a strong focus on structure, clarity, and human-centered thinking. My work spans systems that help users navigate complex information, through clear interfaces, thoughtful interactions, and spatial experiences like maps and AR/VR. I enjoy prototyping with code to bring ideas to life, and I’m focused on making technology more grounded and human. Experienced in UX design, product strategy, and usability testing across industries including e-commerce, technology, and retail.

Experience

• Product Designer (Capstone) · Indeed2025-01-01 – 2025-06-01

  Developed product strategy to address low-quality AI candidate matching and transparency issues by framing user and business goals around trust and explainability. Led the end-to-end product design for Role Calibration and SmartScreen features, from defining the problem space and scoping key features to designing interfaces that improved transparency and user control. Took on a hybrid product-design role in a capstone setting, conducting usability testing, driving iteration, and aligning the team around outcome-focused improvements.

• UX Designer · Autodesk2024-05-01 – 2024-08-01

  Identified systemic usability issues through heuristic analysis and competitive benchmarking, resulting in 15+ design improvements to align with product consistency and customer expectations across web and iOS. Drove end to end design for Markups Layer: scoped core use cases, defined success metrics, conducted 5+ user interviews, and led solution prototyping and validation. Forecasted to increase user productivity by 20% and drive 7500+ MAUs growth. Facilitated cross-functional alignment through workshops with PMs, researchers, and engineers across product development phases, from initial ideation to design validation.

• UX Researcher (Sponsored) · Nordstrom2024-01-01 – 2024-03-01

  Led lean usability testing for Nordstrom's iOS appointment booking system, conducting evaluations with 6 users to enhance app functionality and user satisfaction. Identified and documented 5+ critical user pain points, translating into 10+ strategic recommendations, categorized by four severity ratings, including both low-dev and long-term solutions, to optimize the overall booking experience. Presented a comprehensive analysis of usability findings to 50+ stakeholders at Nordstrom, focusing on actionable insights to meet industry standards and expectations.

• Product Designer · ByteDance2023-06-01 – 2023-09-01

  Built and deployed a Python-based AI model to automate qualitative user feedback analysis, increasing iteration speed and reducing manual effort by 40%. Collaborated with PMs and researchers to establish UX performance metrics and deliver weekly reports that informed strategic decisions across multiple business sectors. Designed and refined product dashboards for TikTok’s e-commerce platform to monitor UX health and guide product iteration, contributing to 20% increase in user engagement.

• Designer · HDR2022-06-01 – 2022-08-01

  Design development at ESAT team

• Project Management Intern · Rega Group Realty2019-06-01 – 2019-08-01

  Site survey & construction site supervision

• Architectural Design Intern · Booth Hansen2019-01-01 – 2019-05-01

  Worked on 1400 Monroe St, Chicago residential project

• Architectural Design Intern · Serie Architects2016-06-01 – 2016-08-01

Education

• University of Washington Human Centered Design & EngineeringMaster's degree, Human Computer Interaction
• Harvard UniversityMaster's degree, Master of Architecture in Urban Design
• Virginia TechBachelor of Architecture (B.Arch)

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