Ibukun Abejide Product Designer

About

With a robust background in UI/UX design and product development, I have honed my skills through various educational and professional experiences. I hold a Design System certification from an Advanced Figma course (2023) and a UI/UX Design certification from Google Coursera (2022). My hands-on experience includes internships at Kodecamp and Zuri (2021) and an HND in Mass Communication from Moshood Abiola Polytechnic (2017). Professionally, I am currently a Product Designer at Prifina, where I have significantly improved user engagement and satisfaction. Previously, I served as a User Experience Researcher at Oppia Foundation, enhancing learning interfaces and accessibility. My role as a UI/UX Designer at Guillemets involved extensive user research and data-driven design improvements. Additionally, I have experience as a Customer Service Officer at Union Bank, where I excelled in customer relationship management and service delivery.

Experience

• Product Designer · Prifina - Liberty. Equality. Data.09-01-2022

  Enabled users to personalize their interface with frequently accessed tools and data visualizations ultimately leading to a 30% increase in daily platform visits. Reduced signup friction by 20% by redesigning the signup flow with fewer steps, clearer instructions, and social login options, resulting in a 15% increase in new user registrations. Implemented interactive walkthroughs within the platform, boosting completion rates by 35% resulting in a 20% higher data import volume within the first week. Gathered user feedback to iterate on features and optimize the platform experience resulting in an 85% user satisfaction rate based on post-update surveys.

• User Experience Researcher · Oppia Foundation08-01-2021 – 08-01-2023

  Scheduled user engagement metrics (session duration, completion rates) to identify areas for improvement (increased by 15% quarterly). Designed intuitive and engaging learning interfaces that cater to diverse learning styles and abilities. Implemented adaptive learning features to personalize content based on user performance and increase adaptive content usage by 30% quarterly. Ensured accessibility for users with disabilities, exceeding WCAG 2.1 AA standards. Partnered with educators and content creators to develop engaging and culturally relevant learning content.

• UI/UX Designer · Guillemets10-01-2019 – 07-01-2021

  Conducted user research (surveys, interviews, A/B testing) to understand user needs, pain points, and behavior resulting in an increase in qualitative and quantitative user insights by 30% within 3 months. Analyzed user data (web analytics, user feedback) to identify trends and opportunities for improvement which helped to reduce the bounce rate by 5% within 6 months. Prototyped and iterated designs using rapid prototyping tools to gather user feedback and refine the product, reducing design iteration time by 20% within 6 months. Conducted user testing data and A/B testing results to inform design improvements which led to the implementation of 5 data-driven design changes based on testing results within 7 months.

• Customer Service Officer · Union Bank03-01-2020 – 03-01-2021

  Promoted bank products and services. Built customer relationships. Maintained and managed existing accounts. Captured new accounts. Responded to customer inquiries and resolved them. Maintained customer database and updated periodically. Assisted customers in depositing and withdrawing cash. Referred complex issues to the management. Ensured best practices in rendering services to customers.

Education

• Advanced Figma courseDesign system
• Google CouseraUI/UX Design
• Kodecamp InternshipInternship, UI/UX Design
• Zuri InternshipInternship, UI/UX Design
• Moshood Abiola PolytechnicHND, Mass Communication

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