Ilana Antelman

About

With a diverse background in design and hospitality, I am a versatile professional currently serving as a Graphic Designer at GG Markers. Since August 2023, I have been instrumental in building and maintaining the company's website, utilizing tools like Webflow and Adobe software to create innovative designs. My role involves overseeing projects from conception to completion, ensuring client satisfaction through custom solutions and engaging marketing campaigns. Previously, I honed my leadership skills as a Lead Bartender at Haiku Tampa, where I curated cocktail menus and trained staff, boosting sales and efficiency. My experience extends to managing accounts at Drink Good Liquor, where I expanded product lines and crafted social media campaigns. With a strong foundation in client interaction and project management, I excel in delivering exceptional results across various industries.

Experience

• Graphic Designer · GG Markers08-01-2023

  Built and maintain the company website using Webflow, GoDaddy, and CPanel, ensuring a seamless user experience and effective online presence. Oversee projects from initial design to the finished product, always meeting deadlines and adhering to specifications. Utilizes CAD and Adobe software to create innovative designs for furniture, signage, and other golf course accessories. Engage with clients throughout the design process, providing iterations and custom solutions to meet their specific needs. Develop email marketing campaigns, blogs, and social media posts to enhance brand visibility and engage with the target audience.

• Lead Bartender · Haiku Tampa11-01-2022 – 08-01-2024

  Cultivated a recurring customer base through effective communication skills with staff, meticulous attention to detail, and strong client-facing interactions. Conducted in-depth trend research to curate innovative cocktail menus, including signature drink offerings on a monthly basis. Provided comprehensive training to staff on standard operating procedures such as effectively promoting new menu items, leading to a growth in sales. Strategically reworked cocktail batching system to enhance efficiency, resulting in quicker sale times and higher overall turnover.

• Server Team Lead · Timpano Hyde Park11-01-2021 – 11-01-2022

  Successfully showcased ability to incorporate brand voice and identity through development of a distinctive and successful sales approach for key menu items. Led comprehensive food and service classes for new team members, in addition to providing hands-on floor training. Leveraged upselling opportunities across various courses by building rapport with customers and guiding them to the best decisions. Trained staff to best follow company SOPs and service style.

• Lead Bartender · Salt Shack On The Bay05-01-2020 – 11-01-2021

  Consistently delivered exceptional guest experiences in a high-volume setting. Effectively trained new staff on drink and food menu items. Successfully managed financial responsibilities including bank deposits and tip disbursements.

• Account Manager · Drink Good Liquor11-01-2020 – 08-01-2021

  Effectively worked as primary point of contact for 50+ accounts over two counties, managing client interactions on and off premise. Successfully expanded numerous product lines across multiple accounts by presenting the brands and their products to decision makers. Played key role in crafting social media campaigns to boost brand recognition. Drove sales through strategic leadership for a team of product samplers. Proficiently managed and coordinated administrative tasks such as logistics, order processing, and liquor distribution.

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