James Pugh

About

Experienced Supply Chain professional with extensive experience in automotive, waste management, technology, logistics, and public transportation sectors. Skilled in leading, coaching, and training teams; performance management, demand planning, procurement, continuous process improvement, project management, and improving driver retention. Recognized for strong problem solving, analytical, time management, technical, communication, and organizational skills. Expertise in data analytics, SAP, Salesforce CRM, and SQL.

Experience

• Demand Planner · Amazon07-01-2024 – Present

  Oversee contractual approvals for material distribution to warehouses, distribution centers, and third-party logistics providers. Collaborate with operations, sales, and pricing teams to ensure contract approvals align with agreements. Analyze data metrics for profitability and optimize fiscal outcomes. Utilize Salesforce CRM for documentation and communication management.

• Sales Operations Coordinator · Amazon06-01-2022 – 07-01-2024

  Led onboarding and training of new 3PL providers. Managed truck management system data to enhance operational communication. Analyzed KPIs for improved efficiency and implemented Standard Work Instructions for process optimization.

• Shipper Success Associate / Demand Planner · Amazon08-01-2022 – /

  Ensured success of shipping operations and planned demand to optimize inventory and supply chain efficiency.

• Route Manager · Waste Management12-01-2017 – 06-01-2022

  Managed 60+ drivers across 80 routes for efficient waste removal. Led performance management initiatives and analyzed KPIs for operational improvements. Partnered with fleet management to optimize customer service and route efficiency.

• Transportation Services Supervisor/Vehicle Maintenance Supervisor · Central Ohio Transit Authority04-01-2014 – 12-01-2017

  Supervised 500+ unionized bus drivers for daily operations. Managed team leadership, route planning, and compliance with DoT regulations. Led conversion of diesel site to CNG facility, improving on-time performance.

• Senior Procurement Analyst · Delphi Packard Electric Systems08-01-2007 – 12-01-2013

  Managed supply base for indirect materials with $150MM annual spend. Led RFQ process, analyzed bids, negotiated contracts, and issued purchase orders. Delivered $8MM savings through repurposing parts and led resourcing to local vendors.

Education

• Columbus State Community CollegePsychology
• SimpliLearn Professional Certification TrainingMicrosoft Office Specialist (MOS)/CompTia A+ (Certifications Pending)
• New Horizons Computer Learning CenterProject Management (Certification Pending)
• Youngstown State UniversityBusiness Administration and Management, General
• Oral Roberts University School of Life Long EducationFamily Services/Counseling
• Kent State UniversityBusiness Administration and Management, General
• The University of ToledoBusiness Administration and Management, General

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