Jasmine L.

UX/UI Designer | Empathy-Driven Problem Solver | Sociology + User Research + Visual Design

1 yrs experience · San Bruno, CA · <10 hrs/week

About

Product Designer with 4+ years of experience applying analytical problem-solving to create human-centered solutions in HealthTech and EdTech. Drove key results including a 100% task success rate and a 70% reduction in user time-on-task through zero-to-one product development and accessibility-first design. Specializing in translating complex healthcare workflows from ambiguous concepts to testable realities for mobile, web, and technical SaaS products, grounded in a Double Major in Design and Sociology from UC Davis. Outside of design, I love exploring about astrology!

Skills

AccessibilityFigmaHTML/CSSPrototypingUI/UX DesignUsability TestingUser Research

Experience

  • Currently Seeking UI/UX Designer opportunities10-01-2023

    Currently seeking opportunities as a UI/UX Designer.

  • Case Manager · Self-Help for the Elderly06-01-2024 – 12-01-2025

    Identified critical needs for 56 diverse clients monthly through qualitative research, problem-solving via resource coordination with 15+ agencies; simultaneously, boosted 80% comprehension for 187+ senior clients by simplifying complex information and leading workshops for 100 participants through empathetic, culturally-attuned communication.

  • UIUX Designer · Community School of the Arts Foundation01-01-2024 – 11-01-2024

    Achieved a projected 73% reduction in manual registration workload by contributing to the redesign of CSOAF’s website and web app, enabling digital enrollment and course access for over 1,000 students and teachers. Drove a 30% improvement in user satisfaction and reduced task completion time by 45% for key flows like course sign-up and profile access, by conducting user interviews, competitive analysis, and user flow mapping. Accelerated the project timeline by 20% and aligned UI components with accessibility standards (WCAG 2.1) by partnering with a cross-functional team of designers, developers, and analysts to iterate designs weekly.

  • UIUX Design Intern · WoMen of Connections Ministry02-01-2024 – 06-01-2024

    Conceptualized and launched Foundation on the Rock, a mobile-first website for 4 church branches, expanding digital reach and accessibility for the Nigerian community with limited internet access, by integrating an English/Yoruba language switch for preferred content understanding. Enhanced user involvement by 29% by conducting interviews with local pastors to gather insights that shaped tailored content and designs for Nigerian church members. Boosted enrollment and engagement by 38% by crafting culturally relevant promotional content and designing engaging visuals for church programs and ministries.

  • Mandarin Teacher and Afterschool Tutor · CAM EDU.07-01-2023 – 06-01-2024

    Worked as a Mandarin Teacher and Afterschool Tutor, likely contributing to language education and student support.

Education

  • University of California, DavisBachelor of Arts - BA, Sociology-Organizational Studies, Design
  • Raoul Wallenberg Traditional High SchoolSenior, n/a

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