Mercy Karanja
Senior writer @writing empires
11 yrs experience · Nairobi, Kenya · <10 hrs/week
About
Hi, I'm Mercy Karanja—an experienced professional in administration, procurement, and customer support, with a strong foundation in remote freelancing. I’ve honed my skills with roles at Damacrest Schools and Tower Valley School, as well as freelancing with Remotasks, Writing Empires, and Cloudworkers. My work has consistently focused on streamlining operations, enhancing client satisfaction, and delivering top-notch results. Now, I'm looking for a remote role where I can bring my expertise to a forward-thinking team. Let’s connect if you’re seeking a proactive, reliable professional who adds value from day one!
Skills
Experience
- Vice President, Underwriting · Illinois Mutual01-01-2023
As Vice President of Underwriting, responsible for overseeing the underwriting department, developing strategies, and ensuring compliance with industry standards.
- AVP, Life Underwriting · Illinois Mutual08-01-2018 – 01-01-2023
As AVP of Life Underwriting, managed life insurance underwriting processes, improved operational efficiencies, and led a team of underwriters.
- AVP, Underwriting Operations · Illinois Mutual01-01-2017 – 08-01-2018
As AVP of Underwriting Operations, focused on optimizing underwriting workflows, implementing best practices, and enhancing team performance.
- Manager, Underwriting Administration · Illinois Mutual09-01-2014 – 01-01-2017
As Manager of Underwriting Administration, responsible for managing administrative tasks, supporting underwriting staff, and ensuring smooth operations.
- Business Analyst · TEKsystems01-01-2013 – 09-01-2014
As a Business Analyst, provided analytical support, gathered business requirements, and facilitated communication between stakeholders and technical teams.
Education
- Illinois State UniversityBS, Criminal Justice
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