Jeremiah Steninger
IT Technician specializing in hardware and support. Currently learning in and working with a C++ environment. Able to adapt quickly and stay on top.
4 yrs experience · Memphis, TN · 10-20 hrs/week
About
IT Technician, contractor for hire for web development and business development.
Skills
Experience
- Junior QA Tester · BTS Inc.06-01-2024
Working as the main WDE (Windows Development Environment) tester for C++ written with Linux in mind. Gaining proficiency in commonly used tools like Git, CMake, MSYS, Visual Studio, Visual Studio Code and online resources such as Github, Gitlab, and Atlassian.
- Manager In Training · AutoZone2024 – 07-01-2024
Accepted this role for consistency due to a layoff. Left role due to major relocation. My home store was the 2nd largest store in the District with ~$2M in inventory and more than $2.5M in gross 2023 revenue. Nominated for a regional award within my first month, and awarded three by the time I left. Implemented new tactics as we moved to increase our customer satisfaction, overall sales, and ticket sizes. Monitored various KPIs including sales percentages, Loss Prevention, store challenges, and more. Learned opening and closing paperwork as well as fiduciary tasks like audits, drops, register reconciliation, safe, paid-outs. Sat in on interviews and district conference calls to gain more experience with upper management tasks. Assisted in training new management employees on sales and management tasks using our proprietary system. Trained in Consumer and Commercial sales and management duties, as well as inventory management and acting as a Hub store. This involved running the Commercial Department for an extended period, during which time we had fixed previous errors, increased the average ticket size, and sold roughly $10,000 per day as a department. This was demanding with several large clients, many small ones, and upwards of half a dozen drivers to send in our local and distance services areas. Inventory Management involved cycle counts, scanning ins & outs, and more. Corrected thousands of dollars in inventory, verified store overstock, and new items coming in. By the time I left, customer satisfaction had increased 30 percent on average, most staff --including recent hires-- were meeting or exceeding goals, and our sales were up 10%.
- Operations Manager · AET08-01-2023 – 2024
In a short time I moved from basic front tasks, to Front End Manager, and then becoming an integral part in the behind-the-scenes gears turning. Contracts, paper and legal work, financial reconciliation, vendors, and any necessary travel. I played the major role in growing our internet presence, with the location eventually becoming the top-rated place in the city. This had a major impact on foot traffic, as well as getting us noticed by the newspaper, radio, and shortly after city Chamber of Commerce. I also assisted in getting us better availability on produce, as well as sourcing new things to add to our menu.
- CEO · ABK09-01-2022
I gained this role due to being a founding member that had already been wearing several hats. This has offered a lot of learning environments for increasing sales, partners, employees, and more in a tech startup environment. Some of the changes I implemented included a greater focus on B2B outreach, as well as having increased weigh on company design decisions. We also gained vendors, increased conversion, increased ticket size, and reduced dwell time. Part of this involved streamlining our build process and integrating new tools.
- Senior Computer Technician · ABK08-01-2020
Acting as a salesman to win the customer over to us, and then walking with them through every stage from design to delivery. Built PCs from mild to wild for a variety of uses, ranging from $500 to more than $10,000.
- Beta Tester · 2RealVR05-01-2020 – 12-01-2022
Playing through UE4 and UE5 games in development, using Windows and Oculus VR. Helped with game development tasks including designing and using assets, bug finding, and more.
- Coder · Outliet08-01-2024 – 12-01-2024
Education
- Augusta UniversityBachelor's of Science, Information Technology
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