Jeroen Stevens

About

Digital health product leader with 10+ years of experience building patient- and provider-facing platforms across diagnostics, virtual care, mobile health, and chronic care. Specializes in 0→1 product development, mobile/web UX, regulated environments (HIPAA, CLIA, FDA), and outcomes-driven strategy. Led cross-functional teams to improve health outcomes, user satisfaction, and operational efficiency. Always metrics-informed, always learning, and committed to building a future of proactive, accessible care.

Experience

• Strategic AI Implementation Lead · PHASE Scientific Americas2025-06-01 – 2026-01-01

  Following the wind-down of INDICAID Health’s at-home testing program, I stepped into a company-wide AI leadership role focused on turning AI into operational leverage across R&D, compliance, and commercial teams. Focused on enabling knowledge workers to use AI meaningfully in day-to-day work, reducing SME bottlenecks through scalable knowledge systems, and translating science-heavy documentation into business-usable insight. Implemented Microsoft Copilot 365, introduced AI-powered workflows, automated commercial reporting, and launched Copilot Agents for R&D and customer support.

• Lead Product Manager – Digital Health · PHASE Scientific Americas2023-03-01 – 2026-01-01

  Driving D2C digital infrastructure for lab diagnostics and virtual care. Launched web/mobile platforms, integrated with third-party systems, defined KPI dashboards, created business cases for relaunching testing, and partnered across regulatory, ops, and marketing for compliant growth.

• Senior Product Manager – Patient Experience · Harmonize2021-05-01 – 2022-11-01

  Owned end-to-end patient engagement across mobile RPM platform. Led roadmap and experimentation for hypertension and behavioral health care flows, designed multichannel outreach, reduced churn, and partnered with provider-side product team.

• Product Manager – Mobile Health · Kaiser Permanente2015-09-01 – 2021-04-01

  Built core features for KP's My Doctor Online app. Owned appointment, video visit, messaging, and preventive care UX, led rollout of new video vendor, improved feature adoption and accessibility, and supported regional teams.

• ERP Business Systems Analyst · University of Michigan2015-03-01 – 2015-08-01

  Introduced Agile Scrum to the development lifecycle of a Datawarehouse. Collaborated with stakeholders to create a multi-dimensional data structure, optimized data transformations, and created an automated Tableau dashboard for KPIs.

• Business Intelligence Researcher · Sausalito Ventures, LLC2014-09-01 – 2014-09-01

  Worked on identifying potential business leads, researched databases, and performed business analysis for customer acquisition targets.

• Community Relations Coordinator · Belgian-American Chamber of Commerce2014-05-01 – 2014-08-01

  Supported the President and Executive Director in daily management, organized the Chamber's launch event, and prepared a report on opportunities for Belgian companies in the Bay Area.

• Head Negotiator European Delegation · Youth G8/G20 Summit2011-06-01 – 2012-06-01

  Represented the European Commission at the Youth G8/G20 Summits. Led a team in developing approaches to global issues, coordinated negotiating strategies, and contributed to final policy documents.

Education

• Hult International Business SchoolMaster's degree, Social Entrepreneurship
• KU LeuvenMaster of Science, Comparative and International Politics
• KU LeuvenCoursework in, International Business, Economics and Management
• Sakarya UniversityErasmus, International Politics, Political Theory
• KU LeuvenBachelor, Political Sciences
• Viso Cor MariaeHigh School, Sciences Modern Languages

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