Jessica Gonsiewski

About

I'm an experienced copywriter and content designer with a strong background in UX content strategy, technical writing, and UX writing. I have proven expertise creating compelling content across various platforms, including instructional guides, websites, and marketing materials. I currently work in the financial services industry.

Experience

• Senior Content Designer · JPMorganChase2024-09-01 –
• Content Designer and Strategist, UX Lead · Morningstar06-01-2021 – 09-01-2024

  • Writing and editing UX content. • Coaching team members on UX content design and strategy best practices while ensuring adherence to design guidelines. • Creating wireframes, task flow diagrams, and other low-fidelity artifacts to communicate design direction. • Creating instructional content and training team members on an AI-based user research repository. • Collaborating with design, product, and engineering partners to complete product discovery, planning, and execution.

• Marketing Copywriter and Communications Specialist · Wintrust Financial Corporation2019-04-01 – 2021-06-01

  Writing and editing content for web pages, emails, digital and print advertisements, press releases, radio scripts, and blog posts.

• Writer · Xcelerate Media, Inc.2018-05-01 – 2019-04-01

  Creating engaging instructional content for digital courses and user guides.

• Freelance Associate Academic Designer · McGraw-Hill Education2017-09-01 – 2018-12-01

  • Editing content. • Quality assurance for text-to-speech content. • Uploading and publishing digital content in a content management system.

• Intervention and Acceleration Intern · McGraw-Hill Education2017-05-01 – 2017-08-01

  Intern for the Director of Product Management for Literacy Acceleration. Primarily assisted with the development of Redbird Language Arts and Writing, an adaptive digital learning platform. • Wrote articles and created cross-promotional flyers for content marketing purposes. • Created all 300+ questions for use in the digital game for grades 1-7. • Found appropriate text replacements for copyrighted text passages for use in Redbird LA&W corresponding in genre, Lexile level, length, and content. • Quality assurance for text-to-speech content.

• Communications and Marketing Intern · Miami University Communications and Marketing2016-08-01 – 2017-10-01

  • Interviewing students and faculty for Miami University promotional material. • Coordinating photo shoots and communicating with photographers. • Writing and editing copy and helping create content for digital and print use.

• Tutor and Editor · Miami University Communications and Marketing2016-09-01 – 2017-05-01

  • Tutored non-native English speakers individually and in small groups. • Edited papers.

Education

• Miami UniversityBachelor of Arts (B.A.), Professional Writing, Minor in Interactive Media Studies

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