Jocelyne P.

About

With a Bachelor's degree in Studio Arts and a minor in Innovation, Design Thinking, and Entrepreneurial Mindset from Santa Clara University, I have cultivated a diverse professional background. Currently, as a Program Manager at the Miller Center for Social Entrepreneurship, I have successfully implemented data-driven management processes, boosting graduation rates and enhancing document efficiency. Previously, I served as a Medical Illustrator for Fishman Loren, MD, where I created impactful medical illustrations and enhanced numerous images. My experience as a Filer at AC Foods involved organizing billing for over 300 stores and maintaining financial records. Additionally, as Head of UX/UI Design at Locals Insight, I led a team in developing over 40 screen designs, fostering collaboration and guiding the UX process. My multifaceted experience demonstrates a strong ability to innovate and lead across various fields.

Experience

• Program Manager · Miller Center for Social Entrepreneurship02-01-2023

  Executing new management processes based on prior data-driven insights, increasing the graduation rate to 86%. Implementing a streamlined file naming convention, resulting in an 80% reduction in document search time.

• Program Coordinator · Miller Center of Social Entrepreneurship12-01-2022 – 02-01-2023

  Initiated a program midway checkpoint to address participant concerns, improving overall engagement by 40%. Guided the programming team as Agile Team Lead, achieving an average of 10 sprint tasks completed per week.

• Medical Illustrator · Fishman Loren, MD - Manhattan Physical Medicine & Rehabilitation11-01-2022 – 2024

  Created 15 illustrations that effectively conveyed complex medical and anatomical concepts to diverse audiences. Enhanced over 160 images through background removal, color correction, and image manipulation techniques.

• Filer · AC Foods08-01-2020 – 12-01-2022

  Organized monthly billing and paperwork for over 300+ stores. Maintained accounting records and verifying cash & check payments each week for a total of $700,000 annually. Sorted invoices to respective boxes each month for easy record access.

• Head of UX/UI Design · Locals Insight06-01-2021 – 04-01-2022

  Utilized a structured weekly meeting format to guide a total of 12 team members (over the course of 10 months) while ensuring efficient task handling. Provided 2 spaces where team members could collaborate on 40+ screens designs as well as guide them through the entire UX process.

• UX/UI Designer & Branding · Locals Insight03-01-2021 – 06-01-2021

  Designed 4 user task flow maps along with 10+ phone screens for the company’s minimum viable product. Led the logo variation design task process amongst the 8 member design team to establish the company’s brand.

• Digital Designer · Career Launch01-01-2021 – 06-01-2021

  Composed 10+ flyers/marketing materials for the company, which were viewed by 1000+ high school/college students in CA. Devised 300+ graphics for the brand, increasing their engagement by 10% across all social media platforms.

• Public Relations · SCU Undocumented Students & Allies Association09-01-2020 – 06-01-2021

  Created 10+ graphic design materials through Canva to increase promotion of the USAA social media pages. Assisted 8 other fellow USAA members in planning out events for the organization throughout the academic year.

• Marketing/PR Co-coordinator · SCU LEAD Scholars Program09-01-2020 – 05-01-2021

  Produced weekly newsletters during the school year that were sent out to 400+ LEAD members via MailChimp. Created flyers to promote LEAD events via Canva, which increased event attendance amongst members by 15%.

• Engineering and UX/UI Designer · Opal04-01-2020 – 12-01-2020

  Collaborated with a 6 person design team to create a 5 minute animated promotional video which strengthened the company’s brand as well as the product’s purpose. Developed 4 components for the phone application’s minimum viable product using HTML, CSS, Java, and React Native languages. Designed several onboarding screens and performance dashboard sections for the Opal mobile application.

Education

• Santa Clara UniversityBachelor's degree, Studio Arts and Minoring in Innovation, Design Thinking, and Entrepreneurial Mindset

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