Jordan Snapp

About

With a diverse professional background, I am a User Experience Designer currently at VIB Music, where I have significantly expanded the app's screen count and refined user flows. My role involves collaborating with stakeholders to ensure design solutions align with business objectives, focusing on accessibility and inclusive design principles. Previously, I redesigned websites for Best In Health, enhancing user experience and engagement through responsive design and lead generation strategies. My experience as a Real Estate Agent at Unite Real Estate honed my skills in client relationship management and sales. I also served as a Billing Specialist at Gabb Wireless, where I managed billing processes and resolved discrepancies. Earlier, as an Executive Assistant at Response Marketing, I coordinated executive schedules and facilitated stakeholder interactions. My career reflects a commitment to improving user experiences and operational efficiency across various industries.

Experience

• User Experience Designer · VIB Music08-01-2024

  Contributed to the design of new features and user flows for the B2C VIB app, increasing the app's screen count from 40 to 97. Developed and refined prototypes for nearly 100 screens, iterating based on feedback. Collaborated with stakeholders to align design solutions with business objectives. Performed market research to inform design decisions and adhered to best practices in UX/UI design. Maintained the design system for consistency and focused on accessibility by incorporating inclusive design principles.

• User Experience Designer · Best In Health11-01-2023 – 08-01-2024

  Redesigned B2C and B2B websites for responsive design compatibility, improving accessibility and user experience. Facilitated QA reviews, identifying and addressing bugs with the development team. Implemented lead generation pop-ups to enhance user engagement. Managed stakeholder relationships to align design solutions with business goals. Adhered to a design system for consistency and conducted market research to inform design decisions.

• Real Estate Agent · Unite Real Estate08-01-2021 – 04-01-2024

  As a Real Estate Agent, likely contributed to property sales and client relationship management, assisting clients in buying, selling, and renting properties.

• Billing Specialist · Gabb Wireless06-01-2020 – 10-01-2022

  As a Billing Specialist, likely managed billing processes, ensured accurate invoicing, and resolved billing discrepancies to support financial operations.

• Executive Assistant · Response Marketing08-01-2017 – 05-01-2019

  Coordinated executive schedules and meetings, managed travel arrangements, prepared reports and presentations, implemented office procedures, and facilitated stakeholder interactions to enhance organizational effectiveness.

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