José María Oriol Romero Reyna

About

UI/UX Designer specializing in prototyping and intuitive user experience design, with strong foundations in animation and digital art. Builds wireframes, interactive prototypes, and runs usability testing (e.g., with Maze) to refine navigation and decision-making. Experienced collaborating across cross-functional teams to deliver design systems, components, and high-quality user experiences, and fluent in Spanish (Native), with working proficiency in English (BULATS B1) and French (DELF B1). Proficient in Figma, Adobe Creative Suite, Maze, and Claude.

Experience

• Coordinator & Designer · Fusión Empresarial Creativa de México01-01-2020

  Key Achievements: ● Developed social media content strategies and visual assets that contributed to a 10% increase in customer acquisition. ● Designed graphics and illustrations for apparel products, including best-selling shirt designs that became top-performing products during their release period. ● Coordinated production workflows and led team efforts to successfully complete large-scale client projects on schedule and to quality standards.

• Customer Service Representative · Teleperformance01-01-2024 – 09-01-2024

  Key Achievements: ● Improved operational efficiency during peak-volume periods by streamlining customer support processes and maintaining high service standards. ● Created a technical knowledge repository that reduced average call handling time by 20%, enhancing team productivity and consistency. ● Delivered bilingual customer support in English and Spanish, achieving high customer satisfaction scores and contributing to a 5% increase in positive team survey results.

• Storytelling & Assistant Director · El Sexto Sol (Heavy Giants Animated Short Film - Gigantes Pesados)01-01-2022 – 12-31-2023

  ● Led the production of an educational animated short film inspired by a Mexican legend about the creation of humanity. Oversaw multiple stages of the production pipeline, including pre-production planning, storyboard development, character design and rigging, animation, and post-production. Coordinated cross-functional team efforts, managed project timelines, and ensured efficient delivery. The project was completed one week ahead of schedule, exceeding client expectations while maintaining high production quality. Tools & Skills: Adobe Creative Suite, Storyboarding, Character Design, Rigging, Animation, Project Coordination, Leadership, Production Management. Link to the animated short.

Education

• TripleTenUI/UX Design Certificate Program, UI/UX Design Certificate Program
• Esdesign BarcelonaMaster’s Degree in Illustration and Animation, Illustration and Animation
• Impacta Academy, Oaxaca, MexicoDiploma in Digital Marketing & Social Media, Digital Marketing & Social Media
• Escena, MexicoDiploma in Illustration, Illustration
• Tecnológico de MonterreyBachelor of Arts in Animation and Digital Art, Animation and Digital Art

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