Julio Hernandez

About

Currently pursuing a Bachelor's degree in Finance and Financial Management Services with a minor in Marketing at California State University, Northridge, expected to graduate in 2024. Since November 2022, has been working as an Online Store Manager in the e-commerce sector, where they have successfully managed and launched profitable dropshipping and reselling stores. They excel in creating seamless customer shopping experiences and researching unique products for the U.S. and European markets, leveraging data-driven decision-making to ensure high conversion rates. Previously, from December 2020 to August 2022, worked as a Food Service Worker at McDonald's, where they demonstrated a strong commitment to cleanliness and customer satisfaction. They were recognized for their ability to onboard and mentor new crew members while consistently delivering outstanding customer service. Their diverse experience in both e-commerce and food service highlights their adaptability and dedication to achieving excellence in various environments.

Experience

• Online Store Manager · E-commerce11-01-2022

  Managed and launched profitable low-scale dropshipping/reselling stores. Developed an easy customer shopping experience by utilizing knowledge in e-commerce. Researched unique products for the U.S. & European social media market. Used data-driven decision-making to guarantee conversions.

• Food Service Worker · McDonald's12-01-2020 – 08-01-2022

  Hardworking and dedicated team player with a strong commitment to cleanliness and customer satisfaction. Proven ability to onboard and mentor new crew members, as well as deliver outstanding customer service.

Education

• California State University, NorthridgeBachelor's degree (Minor in Marketing), Finance and Financial Management Services

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