Kathy Bifulco

About

As a seasoned operations professional, I have proven successful in many areas, including staff management, organizational policy and excellence, revenue cycle management, communication framework design, fundraising, and practice management. My strong financial acumen ensures my ability to serve as a critical component to an institution's sustainability. I recommend budget decisions and wise investments through comprehensive financial reports and forecasts. Equipped with solid experience in operations management, I am recognized as a well-rounded individual whose skills are highly sought after in a variety of professional environments. Furthermore, as a solid leader, I exude professionalism with a steady composure in the face of ambiguity, crises, and adversity. I model high integrity and work ethic while adapting to an ever-changing industry. Let's connect.

Experience

• Associate Director, Research Projects | RADx Tech · Emory University02-01-2023

  • Oversee multiple studies spanning across 10 Atlanta hospitals and urgent care sites. • Manage team of 10 Clinical Research Coordinators. • Assist in preparation of overall study budgets, recommend staff budget allocations, and track financial efforts. • Achieve enrollment goals by strategic staff scheduling and ongoing monitoring of virus positivity rates across the Emory hospital system. • Daily involvement with multiple research studies, including initial planning efforts, staff management, study marketing, enrollment tracking, and reporting. • Complete mid-year and annual staff performance evaluations. • Review resumes and conduct interviews for various positions within the team. • Ensure staff have all resources needed (training, supplies, access to hospitals, software access, workspace, etc.). • Work with Emory IRB on study staff modifications, continuing reviews, and consent/protocol updates. • Work with teams from Children’s Healthcare of Atlanta and GA Tech to test and analyze devices. • Meet with fellow leadership weekly to discuss research efforts and plan for successful field studies. • Analyze research data, identify data discrepancies, and research and identify causes. • Perform statistical analysis of numerical data and develop reports to assess study performance. • Suggest needed modifications for research methodologies or tools. • Actively contribute to the development of research protocols • Order, track, and review distribution of physical and electronic gift cards for study visit compensation. • Work daily with couriers for research sample and supply deliveries. • Communicate with Emory labs on sample processing and procedures. • Research and establish relationships with potential recruiting sites. • Conduct site visits: manage any issues reported by coordinators or discovered during visit. • Proficient in REDCap database; experience in Epic database

• Manager, Research Projects, RADx Program · Emory University2022-02-01 –

  As a leading research university, Emory University works with the National Institutes of Health on the RADx Tech initiative. This initiative aims to speed the development, validation, and commercialization of innovative point-of-care and home-based tests, as well as improve clinical laboratory tests, which can directly detect the COVID-19 virus. This initiative has recently expanded to include flu and RSV testing. • Oversee operations of Emory’s first independent research testing site. • Manage team of 10 Clinical Research Coordinators. • Complete mid-year and annual staff performance evaluations. • Ensure staff have all resources needed (training, supplies, access to hospitals, software access, workspace, etc.). • Work with Emory IRB on study staff modifications, continuing reviews, and consent/protocol updates. • Compile and maintain study regulatory binders. • Meet with fellow leadership weekly to discuss research efforts and plan for successful field studies. • Analyze research data, identify data discrepancies, and research and identify causes. • Perform statistical analysis of numerical data and develop reports to assess study performance. • Suggest needed modifications for research methodologies or tools. • Actively contribute to the development of research protocols. • Proficient in REDCap database. • Experience in Epic database.

• Child Life Services Practicum Program (Field Practicum) · Children's National Hospital04-01-2021 – 07-01-2021

  This role enabled me to ease the process for patients adjusting to a hospital environment. I implemented adaptive social/play techniques and improved their experience through strict maintenance of a safe, healthy, and therapeutic atmosphere. • Accelerated growth and development for the pediatric patients assigned to my care, and this is due to my offering age-appropriate social opportunities with supervision. • By communicating and collaborating across a matrixed institution, demonstrated my capacity to thrive in dynamic environments. • Responsibilities encompassed multiple functions, including Neurology, OR, NICU, and Gastrointestinal units. • Successful in all aspects of my job due to my outstanding time management, prioritization skills, and ability to provide creative solutions and operational support.

• Managing Director · Wilkins Parkinson's Foundation (WPF)/ Wilkins Media Company08-01-2010 – 2013

  I worked closely with team members as part of this nonprofit dedicated to funding programs that raise awareness of Parkinson's Disease. I also drove organizational success in the company's efforts to host and support various fundraising events and programs while concurrently seeking private donations and corporate sponsorships through its corporate communications division, Wilkins Media Company. • Launched administrative functions, operational policies, standard operating procedures, and communications frameworks in collaboration with the Foundation's co-founders. • Improved revenue/bottom-line profitability by sourcing, applying for, and securing critical grant funding. • Revenue increased as a direct result of my recommendations to pursue business development and expansion opportunities. • Cross-functional efficiency grew stronger as I continued to identify and resolve issues requiring creative solutions. • My applied knowledge of organizational development facilitated operations such as compliance, planning, marketing, governance, personnel supervision, performance management, fundraising, HR, and financial management. • Recruited and hired volunteers and managed the teams for key events. • Through strategic program oversight, logistics management for events, and project timeline coordination, executed initiatives as required by clients.

• Vice President / Associate Media Director · Wilkins Media Company2006-03-01 – 2010-08-01

  I accepted six promotions in a three-year timeframe due to my exemplary ability to plan and execute projects to completion with minimal oversight, handle conflicting issues and mediate fair solutions, and resolve highly complex problems. • My efforts catapulted revenue and I worked directly with the CEO and GM to analyze and implement plans for additional gains in expense control, major accounts, and quality improvement opportunities. • Leadership entrusted me with managing $8M throughout the annual revenue cycle. I optimized costs through forecasting and development of operational or capital budgets. I also implemented corrective action plans based on variance analysis of forecasted vs. actual costs. • Utilizing my exceptional organization skills, I managed operations involving hundreds of vendors and volunteers each week. • I streamlined communication across multiple media platforms by applying world-class communication principles, change management, and strategy planning.

• Applied Practice Experience Supervisor · Emory University05-01-2023 – 05-01-2024

  Supervised and evaluated student’s work at Applied Practice Experience (APE) field site. Served as a liaison between the school and worksite, providing direct supervision to the student. Served in a mentoring role, providing student with valuable guidance, insight and lessons that can only be gleaned from years of professional experience.

• Team Fox Event Co-Chairperson (Volunteer) · Wilkins Media Company (WPF) / Wilkins Media Company02-01-2008 – 2013

  Served as key liaison between Team Fox and Wilkins Media Co. Assumed responsibility for event logistics, planning and execution. Enabled the foundation to surpass fundraising goals by strategically leading subcommittee operations, distributing carefully crafted event budgets, and communicating established campaign objectives. Expanded community awareness of Team Fox's first-time Polo event through enhanced marketing campaigns while simultaneously building a contact network across multiple regions.

Education

• UC Santa BarbaraProfessional Certificate in Child Life, Healthcare
• The University of AlabamaB.A., Communication and Information Sciences, Advertising, Marketing, Psychology

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