Katya Vilgelm

About

Hello! My name is Katya Vilgelm. I am a lifelong artist with a huge passion for design, art, and technology! I have a varied background of professional experience: 7+ years of high-volume customer service; 3+ years of administrative support and sales; and 2+ years of graphic design, video editing and social media management. In my down time, I am also a freelance illustrator, hobbyist writer, crafting wizard and coffee enthusiast. I love learning new skills and abilities, and I am actively seeking new remote opportunities that allow me to make a meaningful impact! Art & Design Portfolio: http://www.katyavilgelm.com/ All Inquiries: katyavilgelm@outlook.com

Experience

• Sales & Customer Service · CK Media05-01-2023 – 04-01-2024

  Providing excellent and quick customer care while hitting sales quotas through various methods involving up-selling. Worked remotely with little supervision.

• Graphic Designer · Techmaster Electronics, Inc.09-01-2019 – 03-01-2020

  In charge of all graphic design and social media management for the USA team; creating static and video posts for social media channels, updating and maintaining website, managing social media channels, creating promotional campaigns and materials, handling all advertising. Was also in charge of multiple emails for customer service support as well as some administrative tasks as needed.

• Usher · Absinthe12-01-2015 – 03-01-2020

  Responsible for providing excellent guest service while maintaining proper conduct within the tent, seating patrons, and helping the show run smoothly with certain cues. Watching and controlling crowd of over 600 guests as safety for both performers and patrons is our top priority. Verifying tickets for guests and helping to train new ushers, as well as cleaning of both inside and outside the tent.

• Graphic Designer / Digital Media Specialist · MyShape Liposculpture Specialist06-01-2018 – 11-01-2018

  Responsible for creating static and videos posts for multiple social media channels utilizing programs such as Premiere Pro, After Effects, Photoshop, Illustrator, InDesign, Telegram, WeTransfer and more. Responds to marketing director and following a weekly outline in a team environment. Creates new ideas for video series, designing new graphics, and overall keeping to a style and similar theme to the overall profile. Brainstorming and troubleshooting with fellow designers, helping to grow personally and as a team.

• Graphic Designer · High Rise Life Magazine07-01-2017 – 06-01-2018

  Responsible for design work including layouts, photo retouching, advertising, branding, editing/revising for luxury magazine. Helped to maintain websites, organize and run events, train new hires, answer phone calls and emails, and keep front office orderly. Assisted during interviews and photoshoots, writing articles, and maintaining client relations.

Education

• College of Southern NevadaAssociate's degree, Art

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