Kene Obiorah

About

I'm a final year Business and Information Technology student at York University, specializing in Business Systems Analysis. I'm interested in working in project/product management, and software engineering. I am certified in PRINCE2 Foundation project management methodology. I completed Juno College's Web Development Course and competed at the Amazon x HackTO Hackathon. Love helping provide solutions.

Experience

• Customer Success Specialist · Cliquify Inc07-12-2022

  In my role, I serve as the primary contact for the onboarding of new customers. Be the trusted partner for the customer on use-case and product functionality. Understand customer outcomes by communicating with customers. Represent the voice of the customer to provide input into platform/product development. Provide insights to customers to ensure that they get the most out of the platform/product with the aim of helping grow our customer base. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

• Fellow · Pangea.app11-04-2021 – 01-24-2022

  Conducted outreach through social media and on campus/in my community for Pangeas Top Emerging Talent Winter 2022 Workshop. Used marketing strategies to bring more students into the program. Hosted regular (weekly or biweekly) networking events for a small group of Winter Top Emerging Talent students. Managed community conversations in Slack and Discord.

• Research Associate · Sylva Inc10-13-2021 – 06-21-2022

  Conducted qualitative and quantitative research then input findings into the company database Airtable. Found reputable sources for facts presented. Evaluated market participants through a mix of primary and secondary research. Performed detailed company research, creating robust profiles of companies in our sector. Periodically presented findings to the Companys Strategy Team. Conducted follow-on research as specified by my Company liaison.

Education

• York UniversityBachelor's Degree, Business and Information Technology

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