Kethlen Owens

About

Senior Technical Program Manager and Technical Program Executive with 18+ years driving AI, cloud, and automation transformations at enterprise scale, including a $15M+ AI portfolio at Baker Hughes for its Leucipa flagship production optimization platform. Leads end-to-end governance, delivery, and KPI tracking for GenAI/RAG and intelligent automation initiatives, embedding SOC 2/ISO 27001 and NIST AI risk controls into AI/ML pipelines. Previously delivered regulated cloud and compliance programs for Fortune 500 clients at Deloitte and EY and managed Millennium EHR implementations and HL7-aligned integration architecture at Oracle Health (formerly Cerner).

Experience

• Leucipa AI Program Manager · BAKER HUGHES2019

  ● Leucipa AI Platform Leadership: Serve as program lead for Leucipa, Baker Hughes' flagship production optimization AI platform deployed across upstream and midstream oil & gas operations globally, managing a $15M+ portfolio of AI and cloud-native initiatives aligned with SOC 2 and ISO 27001 standards. ● GenAI & RAG Strategy: Architected the enterprise deployment of Retrieval-Augmented Generation (RAG) and LLM frameworks, enabling scalable domain-specific AI solutions for asset performance management and production optimization while maintaining data privacy and security across regulated OT/IT environments. ● AI PMO Governance & KPI Tracking: Established a high-velocity AI PMO from the ground up with lean governance, automated KPI dashboards, and NIST AI Risk Management controls — reducing model risk exposure and accelerating time-to-production for AI initiatives by 35%. ● Intelligent Automation at Scale: Directed delivery of enterprise intelligent automation programs integrating AI/ML models into existing operational workflows, reducing manual processing time by 40% and generating measurable cost efficiency gains across 6+ business units. ● Customer-Facing AI Product Delivery: Led cross-functional engineering and product teams in end-to-end delivery of AI-native customer products built on microservices and cloud infrastructure, consistently meeting Fortune 500 client SLAs for uptime, security, and performance.

• Program Delivery Manager · ERNST & YOUNG (EY)2017 – 2019

  ● Intelligent Automation & Process Engineering: Applied Lean Six Sigma (DMAIC) and value stream mapping to re-engineer manual operations into RPA-enabled and cognitive automation workflows across enterprise clients, improving throughput and cutting operational overhead. ● Cloud Strategy: Delivered enterprise transformation programs on Microsoft Azure, including cloud architecture recommendations, CI/CD pipeline implementation, and security/governance alignment for regulated industries. ● Executive Analytics: Built Power BI-based executive dashboards for financial modeling, program health tracking, and real-time operational KPI visibility — improving C-suite transparency and enabling faster portfolio decisions. ● Governance & Compliance Integration: Embedded model validation checkpoints, SOC 2 / ISO 27001 controls, and automation quality gates into AI/RPA release pipelines, reducing enterprise-level compliance risk for client organizations.

• Program Delivery Manager – Systems Engineering · DELOITTE2011 – 2017

  ● Strategic IT Transformation: Led multi-year IT strategy roadmaps for Fortune 500 enterprise clients, reducing operational overhead by 25% through automated process improvements and infrastructure modernization across distributed global teams. ● Agile Centers of Excellence: Established and scaled Agile CoEs within client organizations, driving Scrum and Kanban adoption across 10+ distributed global teams and accelerating delivery velocity for high-priority technology programs. ● Portfolio Management: Managed a diverse technology portfolio exceeding $15M, consistently achieving delivery milestones and stakeholder alignment across complex, multi-workstream programs for Fortune 500 clients.

• Technical Project Manager / Integration Architect · ORACLE HEALTH (formerly CERNER)2006 – 2011

  ● Clinical Platform Delivery: Managed complex technical implementations of the Millennium EHR platform for healthcare systems across the US and UK, ensuring seamless interoperability, HIPAA-compliant data handling, and high availability in heavily regulated clinical environments. ● Healthcare Integration Architecture: Developed comprehensive integration strategies for Java-based clinical applications, establishing HL7-aligned interoperability frameworks and ensuring high availability for mission-critical patient data systems. ● C-Suite Healthcare Stakeholder Management: Served as the primary technical liaison for C-suite stakeholders at major health systems, translating complex architectural requirements into business-aligned deployment milestones and executive-ready status reporting

Education

• Arizona State UniversityMaster of Science, Healthcare Innovation
• American Intercontinental UniversityBachelor of Science, Business Administration

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