Khushboo Chandnani

About

I create digital experiences that are intuitive, functional, and thoughtful. With 5+ years in UX and product design, I’ve worked on everything from surgical tools at Johnson & Johnson Medtech to newborn care apps for global healthcare providers. My goal is simple: make technology easier to use. Like in chess, I think a few steps ahead—understanding user needs, anticipating challenges, and designing solutions that just make sense. I work closely with engineers and product teams, ensuring that what we build isn’t just usable but truly helpful. I'm looking for a place where my creativity and coding skills can thrive. Let’s chat about how I can bring design, tech, and strategy together to elevate your digital experience. Let's connect! https://www.khushboochandnani.com

Experience

• Senior UX Designer · Johnson and Johnson Medtech2024 – 2025

  ● Designed intuitive platforms for orthopedic surgeries (hip and knee replacements), resulting in a 15% improvement in user satisfaction ● Optimized facial reconstruction surgery product timelines by 25% through streamlined workflows, iterative design enhancements, design patterns, and converting the web view into a mobile version, making it more efficient and user-friendly using Figma ● Contributed to the development of a unified design system, reducing design inconsistencies by 30% and increasing user retention by 20% ● Awarded the INSPIRE GROW award for leadership in proposing mobile app designs with exceptional UX functionality

• UX Researcher and Designer · Luddy School of Informatics and Computing (IUI)08-01-2022 – 03-01-2024

  ● Led user research and contextual inquiries involving 35 healthcare providers and nurses, translating key insights into a 65% improvement in the NeoRoo app’s newborn care workflows, thereby enhancing usability and efficiency across diverse clinical settings ● Engaged Kenyan healthcare providers for an NSF-funded project, broadening cultural and contextual understanding and refining app usability for a global user base, ultimately promoting equitable healthcare solutions ● Mentored Google Summer of Code '23 contributors throughout the development cycle, achieving a 90% project completion rate and ensuring integration of features into the app, further strengthening the user experience for healthcare professionals worldwide

• UI/UX Designer · Enovation Controls06-01-2023 – 08-01-2023

  ● Performed competitive analysis and redesigned functional digital interfaces for speed boats, trucks, and vans using modern design principles, streamlining workflows and boosting product performance using Figma and Sketch ● Conducted 20 usability interviews, think-aloud analyses, & system usability tests to address critical pain points, raising device usability by 35% ● Prototyped an integrated marine app for 18 devices, collaborating with stakeholders on iterative feedback to deliver a user-centric solution

• UX Business Consultant · Ernst and Young LLP11-01-2020 – 07-01-2022

  ● Reduced underlying IT risk by 75% by applying user-centric testing methodologies and implementing iterative design improvements for critical workflows, ensuring compliance integration while enhancing usability and user satisfaction across enterprise platforms ● Spearheaded six large-scale statutory audits for global financial services clients, aligning stringent compliance requirements with intuitive user experiences to minimize friction, uncover actionable insights, and strengthen risk mitigation strategies ● Developed an automated Excel Macro that increased testing efficiency by 92% and cut manual effort by 55%, enabling the team to allocate more time to UX strategy, innovation, and value-added initiatives throughout the project lifecycle

• Product Designer · Fitepo05-01-2019 – 10-01-2020

  ● Performed in-depth user surveys with 11 patients aged 50+, prompting a comprehensive Fitpeo app redesign that embraced a neomorphic design approach and tackled key usability issues, ultimately boosting senior-user engagement and satisfaction ● Elevated accessibility by 55% while reducing healthcare provider workload through carefully structured information architectures for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI) modules, improving user efficiency ● Collaborated closely with developers to build a high-performing website using HTML, CSS, JavaScript, and Angular, which contributed to a 5-star customer satisfaction rating and drove a 40% revenue increase, underscoring the success of an enhanced user experience

Education

• Indiana University IndianapolisMaster of Science, Human-Computer Interaction
• University of MumbaiBachelor of Engineering, Information Technology

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