Kira Negi

About

I am a passionate and creative UI/UX designer pursuing a Master's degree at DIT Dehradun. I am eager to learn and contribute to the field of user experience design. Proficient in Figma, I am currently seeking opportunities for internships, freelance projects, or volunteer work to apply my design thinking skills and gain experience in creating user-centered interfaces. My background includes experience in CRM, customer support, and working in fast-paced creative environments, equipping me with strong problem-solving and client management skills.

Experience

• UX/UI Designer intern · CodSoft2024-07-01 – 2024-07-01

  During my internship, I successfully developed user-friendly interfaces for various digital products. For an e-commerce platform, I created intuitive wireframes and prototypes, organizing product categories for seamless navigation and search. Additionally, I designed a visually appealing and functional restaurant menu, ensuring easy categorization and accessibility. Through effective collaboration with cross-functional teams, I played a pivotal role in delivering exceptional user experiences. My internship culminated in receiving a certification, validating my skills in UI design and user experience.

• Customer Relationship Management Manager · Adryon2024-02-01 – 2024-07-01

  As a CRM for designers, I played a pivotal role in fostering strong relationships and optimizing their workflow. My responsibilities included managing their schedules, coordinating projects, and ensuring seamless communication with clients. Through this experience, I developed a deep understanding of the design process, honed my project management skills, and gained invaluable insights into client relationship management. I learned the importance of effective communication, time management, and problem-solving in a fast-paced creative environment. Additionally, I acquired proficiency in using design-specific software and tools, enhancing my overall efficiency and productivity.

• Customer Support Executive · iEnergizer2022-06-01 – 2022-11-01

  As a Customer Support Executive at iEnergizer, I honed my skills in providing exceptional customer service to Flipkart clients. My responsibilities included handling customer inquiries, resolving complaints, and ensuring customer satisfaction. I learned to effectively communicate with diverse customers, troubleshoot technical issues, and navigate complex customer service scenarios. Through this role, I developed strong problem-solving abilities, empathy, and a deep understanding of the e-commerce industry. My experience at iEnergizer has equipped me with the necessary skills to excel in customer-facing roles and contribute to the success of any organization.

Education

• DIT UNIVERSITYpursuing Masters in UX/UI, Industrial and Product Design
• P.T.L.M.S Govt College RishikeshBachelor's in Art, History
• Kendriya Vidyalaya (KV)

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