Laura Ibragimova

About

Program Director with 10+ years experience in healthcare policy, quality measurement, value-based care implementation, digital health solutions, and research. STRATEGIC PLANNING & OPERATIONS EXPERTISE Comprehensive market research and identifying key business opportunities and driving strategic initiatives. Specialize in aligning project goals with overarching business objectives and client expectations to ensure strategic coherence and successful project outcomes. PROJECT MANAGEMENT EXPERTISE Managing project plans, overseeing workstreams, and implementing risk mitigation and communication strategies. Identifying resource requirements, project costs, and deliverables, I excel in stakeholder management, navigating cross-functional teams and steering committees. COMPETENCIES - Strategic Planning and Operations - Customer Journey Mapping - B2B Partnerships - Product Market Research - Digital Health Implementation - PMP and Agile Methodology - Presentation and Storytelling - Cross Functional Project Management - Team Leadership As a growth-minded and intellectually curious professional with a collaborative spirit and intrinsic motivation, I am an entrepreneur at heart, keenly seeking roles where I can apply my diverse skill set to propel business objectives forward. If my profile resonates with your needs, please feel free to connect and message me for a discussion.

Experience

• Healthcare Strategy and Operations Consultant · Contract04-01-2024

  Lead operations to an early-stage startup developing a microbiome testing kit for partner sexual health, overseeing compliance in building the technical dashboard, implementing HSA/FSA eligibility for product accessibility, and ensuring regulatory adherence in product development processes. Designed and implemented PMOs and optimized operations for five early-stage startups ($250K-$1M revenue), streamlining processes, improving team collaboration, and driving operational efficiency.

• Founder · Blue Canary Health01-01-2020 – 04-01-2024

  Designed and led the product roadmap across a matrix organization, ensuring streamlined coordination in the research, development, and implementation phases of the product roadmap. Performed comprehensive patient-centered market research to inform strategic decision-making, including competitor analysis, consumer trends, and industry insights. Utilized data-driven approaches to drive effective marketing strategies and design social media content to enhance overall business competitiveness. Hired and managed a cross-functional team of six employees, fostering a collaborative and innovative work culture.

• Director of Operations · Cecelia Health01-01-2019 – 01-01-2020

  Directed patient-centered telehealth operations, overseeing complex, non-clinical service delivery across three high-revenue accounts to meet SLA targets and quality standards; implemented process improvements that reduced patient support inquiries by 25% while enhancing satisfaction. Worked effectively with clinical, business, and tech counterparts to implement process improvements, achieving workflow efficiency through improvement in software testing and issue resolution. Managed the Operational Excellence Advisory Board, establishing clinical and operational KPIs, and driving strategic initiatives aligned with company goals.

• Senior Project Manager · Nassau Queens Performing Provider System10-01-2016 – 12-01-2017

  Led the DSRIP Medicaid Demonstration projects to reduce hospital readmissions by 25%, coordinating efforts across three hospital systems and over 50 community-based organizations. Successfully delivered over 100 project milestones each quarter across three major health systems to the State, achieving 95% of pay-for-reporting and pay-for-performance federal awards. Directed a team of 12 to successfully implement a new project management system, effectively streamlining processes, resulting in an increase in project efficiency. Collaborated with clinicians and hospital executives to develop, update, and enforce clinical policies and procedures, ensuring compliance and upholding quality standards across healthcare operations.

• Project Analyst · National Quality Forum11-01-2013 – 10-01-2016

  Analyzed healthcare legislation and quality measures for CMSs Federal Pre-Rulemaking Process, enhancing the quality of care and patient outcomes; played a key role in advising on policy frameworks and strategic modifications impacting federal healthcare programs. Managed the Measure Maintenance Project, maintaining compliance for a 700-measure database and collaborated with senior staff to evaluate and strategically enhance performance measure submissions and selections. Organized multi-stakeholder meetings, tracking milestones, and producing comprehensive project documentation.

Education

• MSIP Fellows ProgramLife Sciences
• Founder InstituteStartup Entrepreneurship
• CUNY Graduate School of Public Health and Health PolicyMPH, Health Policy and Administration
• Brooklyn CollegeB.S., Health & Nutrition Sciences
• AustraLearnProfessional Development for Academic Credit Internship, Public Health
• Queens CollegeClassical and Ancient Studies

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