Leah Petrillo

About

With a strong foundation in business administration from Waldorf University, I have developed a diverse professional background. Currently, I serve as an Office Manager at Hunter Hale International, where I provide comprehensive administrative support to high-net-worth clients, manage financial operations, and oversee property management tasks. My role involves handling over 500 monthly transactions and coordinating the sale of multi-million-dollar properties. Previously, I worked as an Office Assistant at PromptCare, delivering exceptional customer service and managing administrative duties. My experience also includes a leadership role at Chick-fil-A Restaurants, where I ensured customer satisfaction and maintained quality service standards. Additionally, I served as an Enrollment Counselor at Bethany Global University, successfully managing student applications and driving enrollment growth. My career reflects a commitment to excellence in administrative support and client relations.

Experience

• Office Manager · Hunter Hale International10-01-2024

  Provide comprehensive administrative support to high-net-worth private clients with multi-million-dollar real estate holdings and $800K+ in annual passive income, including the oversight of a $2.7M property sale and multiple rental properties. Oversee financial operations, including processing over 500 monthly transactions, bill payments, reconciling 35+ bank accounts, and maintaining tax records. Coordinate property management tasks involving monthly rental expenses and income, reports, filing systems, maintenance, and vendor services.

• Office Assistant · PromptCare10-01-2023 – 08-01-2024

  Delivered exemplary customer service to clients, coordinated with vendors, and upheld strict confidentiality of highly sensitive information. Handled administrative tasks such as filing, handling incoming and outgoing mail and packages, and office organization.

• Team Leader · Chick-fil-A Restaurants02-01-2016 – 02-01-2022

  As a Team Leader, likely contributed to managing team operations, ensuring customer satisfaction, and maintaining quality service standards.

• Enrollment Counselor · Bethany Global University08-01-2020 – 12-01-2021

  Managed 100-200 student applications monthly while keeping accurate and timely records for prospective and accepted students. Drove the enrollment of 120+ new students in a single semester by providing personalized guidance through phone, text, email, and in-person consultations.

Education

• Waldorf UniversityBusiness Administration

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