Haley Powell

About

At Property Management Partners and Associates, my role as an Administrative Assistant encompasses a wide range of responsibilities, including financial record organization, invoice processing, and data entry. With an Associate's Degree in Animal Sciences, my educational background enhances my analytical approach to office administration and daily operations management. Our team prioritizes efficiency and accuracy, and my contributions support this by ensuring financial reports are meticulously maintained. My past experience in customer service has been instrumental in managing a high volume of client interactions, reflecting a commitment to excellence and teamwork in an environment where detailed attention and communication skills are paramount. Additionally, I have experience in the hospitality industry, showcasing my adaptability and strong interpersonal skills.

Experience

• Administrative Assistant · Property Management Partners and Associates2023-04-01 –

  Organized and maintained financial records, processed invoices, and managed data entry for the accounting department. Assisted with preparing financial reports, account reconciliations, and routine correspondence. Greeted visitors, answered and directed phone calls, and scheduled appointments as the first point of contact for the office. Managed general inquiries, office supplies, and maintained filing systems. Assisted with bookkeeping tasks and payroll processing, ensuring timely and accurate completion. Demonstrated strong communication, organizational skills, and proficiency in accounting and office software.

• Bartender · Crybabys2020-11-01 – 2023-02-01

  Provided exceptional customer service by taking orders, preparing drinks, and delivering food and beverages in a fast-paced, high-volume environment. Managed multiple tables and ensured guest satisfaction by anticipating needs and addressing concerns promptly. Mixed and served alcoholic and non-alcoholic beverages while adhering to all safety and alcohol regulations. Worked collaboratively with kitchen and bar staff to ensure timely and accurate order delivery. Handled cash and processed payments, accurately managing tabs and ensuring a smooth transaction process. Demonstrated strong multitasking abilities, attention to detail, and the ability to thrive under pressure in a busy setting.

• Barista · Brewhound Dog Park and Bar2019-07-01 – 2020-03-01

  Commit to training with Bold Bean Coffee to have extensive knowledge of all coffee products being sold. Have extensive knowledge of a consistently rotating local craft beer and wine menu with the ability to understand flavors and different types of alcohol in order to proficiently answer any questions. Interact with many customers a day, on event days in particular we could service up to 5,000 in one day as a bar. Review and properly shutdown all drawers at the end of the night as well as computer systems while counting money and placing it in the safe. Train on dog behavior and interact with a multitude of dogs at once making sure it is a safe environment and aiding in any situations that may occur regarding the animals or owners.

• Lead Host · Nona Blue2017-02-01 – 2019-06-01

  Managed guest reservations, greeted and seated guests, ensuring efficient flow of the dining area in a high-traffic environment. Supervised and trained a team of hosts, providing guidance on guest service standards, seating arrangements, and managing waitlists. Coordinated with the kitchen and service staff to ensure timely and accurate seating based on table availability and guest preferences. Handled guest inquiries, concerns, and special requests, ensuring a positive dining experience. Managed the reservation system, organized shift schedules, and assisted with daily operations to maintain smooth front-of-house functions. Demonstrated strong leadership, excellent communication skills, and the ability to handle high-pressure situations while maintaining a positive guest experience.

• Daycare Provider · Coastal Veterinary Clinic2016-03-01 – 2017-05-01

  Provided daily care and supervision for dogs in a daycare and kennel setting, ensuring their safety, well-being, and comfort. Monitored dog behavior, implemented playtime activities, and maintained a clean, safe, and hygienic environment. Administered medications and provided special care to pets with specific needs, following owner instructions and veterinary guidelines. Maintained accurate records of pet activities, health, and behavior, communicating any concerns with pet owners and management. Ensured proper feeding, hydration, and exercise routines, tailored to each dog’s individual needs. Demonstrated strong animal handling skills, attention to detail, and excellent customer service when interacting with pet owners.

Education

• SandalwoodHigh School Diploma
• Santa Fe CollegeAssociate's Degree, Animal Sciences

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